Senior Department Assistant | Medical Staff Services

Administrative Support Specialist

Logan Health

Why Join Logan Health?

At Logan Health, our administrative professionals play a key role in supporting the teams who provide exceptional care to our communities. In this role, you'll help keep operations organized, support leadership, and ensure daily department activities run smoothly.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

What We're Looking For

We're seeking a dependable administrative professional who can manage multiple priorities while maintaining accuracy, professionalism, and confidentiality.

Minimum Qualifications

Candidates must meet one of the following experience requirements:

• 2+ years of administrative experience
• 2+ years of experience in a medical or healthcare setting
• 2+ years in customer service, reception, retail, or a similar role
• 2+ years in bookkeeping or accounting
• 3+ years in a professional print shop environment
• Post-secondary education or vocational training in healthcare
• Previous experience in healthcare, research, or compliance

Preferred Knowledge & Skills

• Understanding of medical terminology
• Familiarity with insurance processes including Medicare and Medicaid
• Basic knowledge of medical billing and coding (ICD-9, ICD-10, CPT, HCPCS)
• Strong organizational, communication, and critical thinking skills
• Ability to maintain HIPAA confidentiality
• Proficiency in Microsoft Office and ability to learn new systems

Additional Requirements (if applicable)

• CPR certification or Notary Public certification
• Valid driver's license with no major violations within the past 36 months if driving is required
• Personal vehicle used for Logan Health business must meet state minimum insurance requirements

What You'll Do

Administrative & Operational Support

• Provide administrative and technical support to the assigned department
• Serve as a primary resource and point of contact for staff
• Coordinate department communication, scheduling, and workflow
• Maintain records, documentation, and tracking systems
• Compile and prepare department reports and data

Department Coordination

• Schedule meetings, appointments, and department activities
• Prepare meeting agendas and record meeting minutes
• Support leadership with operational tracking and departmental metrics
• Order and maintain office supply inventory

Financial & Regulatory Support

• Assist with invoice processing, reimbursements, and financial tracking
• Support credentialing, compliance, and regulatory documentation
• Assist with insurance verification, authorization tracking, or billing processes as applicable

Team Support

• Assist with training and onboarding new staff
• Provide backup administrative coverage when needed
• Support department projects and initiatives

The Ideal Candidate

You are someone who:

Is organized and detail-oriented
Communicates clearly and professionally
Maintains confidentiality and professionalism
Manages competing priorities effectively
Works well independently and as part of a team

Shift: Variable (United States of America)

Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.