Veterinary Receptionist

Receptionist Position at Forest Creek Animal Hospital

At Forest Creek Animal Hospital, you are joining a dedicated community partner in Round Rock, Texas, established since 2000. Our mission is to provide the best care possible in a truly relaxing environment, offering full-service veterinary care, including wellness, advanced care, surgery, and emergency services. The trust we have built in the community is reflected in our excellent 4.8-star Google rating. If you are looking for a place where you can immediately feel honored to be a partner in pet healthcare, this opportunity is where you will grow. As a new teammate, you benefit from joining a respected organization where providing high-quality, affordable healthcare is the primary focus. While working to achieve your personal career goals, you will be supported by a broad network committed to continuous education and professional development. This focus ensures you have access to programs designed to help all teammates, whether you are aiming to become a credentialed technician or looking to step into leadership roles. You will succeed here because we are invested in your future and provide the tools needed to do your best work every day.

We pride ourselves on being a full-service veterinary clinic known for comprehensive medical offerings. Your daily work includes utilizing robust capabilities in testing and diagnostics, surgical procedures, and advanced care services, alongside preventative wellness protocols. To support complex case management, veterinarians within our network often have access to internal specialty consultations, ensuring you are equipped with collaborative expertise to handle difficult emergency situations. We provide the resources necessary to deliver trusted veterinary care for all small animals we serve. Your new professional home is located in Round Rock, Texas, a highly desirable and growing community outside of Austin. Situated at 2715 Red Bud Ln, you will find the clinic is easily accessible, allowing you to establish a strong routine with consistent operating hours (Monday to Friday, 7:00 AM - 6:00 PM, and Saturday 8:00 AM - 12:00 PM). Joining Forest Creek Animal Hospital places you in a vibrant area known for community involvement and family friendliness, giving you the perfect base to enjoy your life outside of patient care.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.