Scheduling Coordinator - Grand Rapids Family Orthodontics

Scheduling Coordinator, Grand Rapids Family Orthodontics

Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? Grand Rapids Family Orthodontics is seeking an enthusiastic Scheduling Coordinator, to join our thriving practice.


What Sets Us Apart

At Grand Rapids Family Orthodontics, we're more than an orthodontic practice-we're a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. $20.00 - $24.00/hr.
• Work-Life Balance: Enjoy a 36-hour workweek, Monday through Friday.

How You'll Make an Impact

• Manage the Schedule with Precision: Greet and check in patients, fill open appointment slots, handle scheduling challenges with professionalism, and ensure a productive daily flow.
• Deliver Outstanding Patient Service: Welcome new patients, answer calls with care, and follow up on missed or emergency appointments.
• Coordinate Daily Operations: Prepare morning meeting reports, facilitate staff huddles, and communicate with clinical and financial teams to ensure seamless patient care.
• Support Administrative Tasks: Process payments, send records, manage mail, maintain organized files, and keep the reception area clean and inviting.
• Maintain Scheduling Systems: Monitor appointment confirmations, update patient statuses, and manage recall and retention systems to keep patients engaged and on track.
• Handle Special Communications: Respond to inquiries from referral dentists, second-opinion callers, and new patient inquiries with professionalism and warmth.
• Keep the Office Stocked & Organized: Order supplies and ensure the front desk is fully equipped for daily operations.
• Be a Team Player: Participate in staff meetings, take notes, assist with miscellaneous tasks, and foster a culture of trust, respect, and cooperation across the team.

The Teammate We're Looking For

• High school diploma or equivalent
• At least two years related experience required OR
• Minimum two years of experience in dentistry, preferably orthodontics.

Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Grand Rapids Family Orthodontics! We thank all applicants, but only those selected for an interview will be contacted.

#CAD

At Corus Orthodontists, we're building a workplace where everyone feels welcomed, valued, and free to be themselves. We're proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations-we'll be glad to support you. Please apply only through our official channels: the Corus Orthodontists careers platform, Indeed, or LinkedIn. If you see this role posted elsewhere, it may be out of date or not authorized by us. We may use artificial intelligence (AI) tools to support the initial screening of applications. All hiring decisions are made by our hiring team. Be sure to check your email (including junk/spam folders) so you don't miss any updates from us.