[SALES] Sales Operations Support Manager

Position Summary :

TCL North America is seeking a Sales Operations Support Manager to provide operational analytical and administrative support to the Home Theater Appliance and RAC sales teams. This role plays an important part in ensuring the sales organization operates efficiently by maintaining accurate sales and product data coordinating key business activities supporting reporting and competitive analysis and managing day-to-day office operations.

The ideal candidate is highly organized detail-oriented and comfortable working with data systems and cross-functional teams. This individual will serve as a key operational resource for the sales organization helping maintain accurate information coordinate priorities and ensure business and office needs are executed effectively. This position is based in TCLs Minneapolis-area office in Hopkins Minnesota.

Duties may include but are not limited to :

Sales Operations & Business Support

• Provide day-to-day operational support to the Home Theater Appliance and RAC sales teams to ensure efficient execution of business processes and priorities.
• Coordinate sales support activities track open items and follow through on deliverables to support timely execution.
• Maintain organized and accurate business information across internal systems and sales support tools.
• Partner with Sales and cross-functional teams to address operational needs and support ongoing business initiatives.

Sales Reporting & Data Management

• Prepare and maintain weekly sales reports trackers and other recurring business reporting.
• Manage data collection validation and entry to support accurate and timely sales information.
• Review data for accuracy identify discrepancies and coordinate with appropriate stakeholders to resolve issues.
• Support ad hoc reporting and analysis to assist the sales organization with business planning and decision-making.

Retailer & Product Data Management

• Maintain accurate product information across retailer systems including product specifications weights dimensions and other required product data.
• Support product setup and ongoing data maintenance for retail partners including Best Buy Walmart Sams Club Costco Amazon Home Depot Lowes and regional accounts.
• Coordinate with internal teams to collect and validate required product information and ensure timely retailer submissions.
• Monitor product data for completeness and accuracy and follow up on outstanding information as needed.

Competitive & Promotional Analysis

• Conduct research on competitive products pricing promotions and other relevant market activity.
• Organize and summarize competitive information to support sales planning and customer discussions.
• Assist with tracking promotional activity and other market developments relevant to TCLs product categories.

Office Operations & Coordination

• Manage day-to-day operations of the TCL Minneapolis-area office including office supplies facilities needs and coordination of cleaning and other office services.
• Partner with the TCL IT team to coordinate office technology equipment and related support requirements.
• Coordinate key meetings internal events and other office activities as needed.
• Serve as a point of contact for general office operational needs and help ensure a professional and well-organized workplace.

Qualification/Requirements :

Required/Must Haves

• Relevant experience in sales operations sales support business operations data management retail support or a related function.
• Advanced proficiency in Microsoft Excel with the ability to organize analyze and maintain business and sales data.
• Intermediate proficiency in Microsoft PowerPoint and working knowledge of Microsoft Word.
• Strong attention to detail with the ability to maintain accurate product retailer and sales information.
• Strong organizational and time management skills with the ability to manage multiple priorities deadlines and recurring responsibilities.
• Effective written and verbal communication skills with the ability to collaborate across sales and cross-functional teams.
• Ability to receive direction translate requirements into actionable next steps and execute with appropriate coaching and feedback.
• Demonstrated ability and willingness to learn new systems tools and business processes quickly.
• Self-motivated and dependable with a strong sense of ownership and follow-through.
• Ability to work effectively in a fast-paced environment while adapting to changing business priorities.

Nice to Haves

• Bachelors degree in Business Administration Sales Marketing Operations or a related field preferred; equivalent combinations of education and relevant professional experience may be considered.
• Experience supporting a sales organization within consumer electronics appliances home entertainment or a related industry.
• Experience working with major retailers such as Best Buy Walmart Sams Club Costco Amazon Home Depot or Lowes.
• Experience maintaining retailer portals product setup information item attributes or product master data.
• Experience developing sales reports trackers dashboards or recurring business analyses.
• Familiarity with retail promotions competitive analysis and sales performance reporting.
• Experience supporting multiple product categories or sales channels.
• Experience coordinating office operations meetings or business events.

Working Conditions:

• This is an on-site position based in TCLs Minneapolis-area office in Hopkins MN.
• Typical office environment with regular computer-based work data entry reporting and coordination across multiple teams.
• May require flexibility to support meetings events retailer deadlines and other time-sensitive business activities.

Cognitive and Physical Demands:

• Daily: Extended periods of sitting computer work data entry reporting email communication and use of business systems.
• Frequent: Managing multiple priorities and deadlines; reviewing detailed sales and product information for accuracy; communicating and coordinating with internal and external stakeholders.
• Occasional: Moving or handling office supplies materials or equipment associated with general office operations and meeting/event support.

Benefits:

• Vacation: Starting at 10 days per year
• Health & Wellness Days: 10 days per year (prorated based on start date)
• Paid Holidays: 12 days per year
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) & Retirement Plan

Job Type: Full-Time

Salary Range: $75000 - $87000 Annually

Employment Authorization: Candidates must be legally authorized to work in the United States at the time of hire. TCL North America does not currently sponsor employment visas for this position.

We are committed to fostering a diverse and inclusive workplace where everyone is treated with dignity and respect. We provide equal employment opportunities to all applicants and employees and prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal state or local law. Employment decisions are based on qualifications merit business needs and lawful work authorization requirements. We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs and practices. Applicants requiring an accommodation in the employment or interview process may contact

Required Experience:

Manager