Cashier/Food Runner (Lufkin)

At Roost, we believe that every meal is more than just food; it's an experience that brings people together. As a Cashier/Food Runner, you will play a pivotal role in creating this experience for our valued guests. We are looking for someone enthusiastic, energetic, and ready to dive into the fast-paced environment of our bustling restaurant. Your primary responsibility will be to provide top-notch service right from the moment our customers step through the door to the time they leave with a smile on their face. You will not only handle transactions with accuracy and efficiency at the cash register but also ensure that meals are served promptly and courteously to tables throughout the restaurant. Additionally, you will be a part of a dynamic team that prides itself on connection, warmth, and teamwork. If you are someone who thrives in a lively environment, enjoys interacting with customers, and has a passion for amazing food and hospitality, we want to hear from you! Join us at Roost, where you’ll help us serve delicious dishes, forge memorable connections, and create lasting impressions with each and every guest.

Responsibilities

• Greet and assist customers at the cash register promptly and courteously.
• Process customer transactions efficiently and accurately using the point-of-sale system.
• Ensure that all food orders are delivered to the correct tables in a timely manner.
• Maintain a clean and organized front-of-house and serving area.
• Provide menu knowledge and answer customer inquiries regarding food and drinks.
• Collaborate with kitchen staff to ensure seamless food service and timely deliveries.
• Monitor inventory levels and help restock supplies as needed.

Requirements

• Previous experience in a cashier or food service role is preferred.
• Exceptional customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment with a positive attitude.
• Strong communication skills to effectively engage with customers and team members.
• Must be able to handle cash transactions and operate a point-of-sale system.
• Flexibility to work various shifts, including evenings and weekends.
• Ability to stand for extended periods and lift up to 25 pounds.