Sr Program Manager

Sr. Program Manager

We are looking for an enthusiastic Technical Program Manager for our Technology Excellence group with experience across technical disciplines within an Agile and Scrum-based development environment. You are someone who thrives in an unstructured, collaborative environment and can distill complex problems into actionable work; you're also an expert at driving teams to completion. If you thrive working in a dynamic environment where you can act and think quickly on your feet join our diverse and growing team. This position requires a sharp individual who won't miss details while guiding multiple stakeholders and is able to report and communicate with senior leaders in the organization.

You will unleash your significant talents for program management, drive decision making, keep detailed records, mobilizing cross functional teams, and potentially delivering solutions for scale and data-driven decision making to refine, launch and take to market solutions that accelerate our customers' success. Your passion, technical and business depth, and excellent organizational, communication, and interpersonal skills will inspire our teams and rapidly establish trust amongst a diverse set of stakeholders and customers.

You're very familiar with managing workload in JIRA, Confluence, and similar tools, especially within an Agile Methodology

Responsibilities:

You'll own internal/external communications to ensure stakeholders have a clear understanding of decisions and status

Drive success by developing milestones and holding individuals and teams accountable for deliverables

Work across the organization to gather and report on OKRs (Objectives & Key Results) and track progress against initiatives that will "move the needle"

Collaborate with Program Managers within the organization to oversee dependencies and deliverables to stay one step ahead of potential blockers

Proactively identify potential issues and inefficiencies

You are a master communicator and a strategic thinker - you're able to communicate and act upon decisions and risks appropriately and effectively

You possess strong technical acumen, with fundamental knowledge of Agile methodology, modern software delivery methods, and technology architecture.

This knowledge doesn't need to be practical, but at a level of understanding needed to lead development or release tasks

Understanding of managing full life-cycle of large-scale program/projects

Experience managing multiple projects / initiatives

Ability to become the change agent for the program and mentor junior members of the team

Work with cross matrix organization to drive outcomes for the program

Qualifications:

10+ years of Technical Program Management experience

Strong communication skills; skilled at cross-functional and cross-organizational communication

Proven ability to manage multiple concurrent projects, while defining and driving toward key milestones and outcomes.

Experience in a software focused program/project management

Comfortable talking about technical things with business people and business things with technical people.

Able to express complex concepts in plain language to reach broader audiences.

Experience in Managing project schedules, identifying possible issues and clearly communicating them to executive level stakeholders

Knowledge of public cloud and CICD tools is a plus