Customer Service Associate

Overview We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Responsibilities Assist customers with questions and recommendations Manage sales transactions while working the assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment with professional and friendly interactions Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal Other duties as assigned Skills and Experience High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents Must be able to lift 30–50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills Strong organizational and communication skills Strong problem-solving and decision-making skills Perks and Benefits Employee Assistance Program Retirement plans Educational Assistance And much more We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible for employment in certain roles. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities. Note: This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Location: 865 Erica Ln, Yorkville, Illinois 60560 Min/Max hourly range: 15.00 – 15.50 Seniority level Entry level Employment type Full-time Job function Other Industries Retail #J-18808-Ljbffr Dollar Tree, Inc.