Area Manager

Area ManagerWest Springfield MA - West Springfield, MA 01089; Greenfield MA - Greenfield, MA 01301; Holyoke MA - Holyoke, MA 01040; North Adams MA - North Adams, MA 01247; Pittsfield MA - Pittsfield, MA 01201OverviewSalary Range $100.00 - $120.00 Salary/year Position Type Full Time Travel Percentage Up to 50% Category Health CareDescriptionWe are seeking a dynamic Area Manager to oversee daily operations for up to 10 outpatient healthcare centers. In this high-impact leadership role, you'll partner with Center Medical Directors in a dyad leadership model to ensure operational excellence, a superior patient experience, and engaged, high-performing teams. You'll be responsible for driving results, managing performance, and implementing strategies that align with organizational goals.What You'll Do:Oversee and support multiple centers, ensuring high-quality patient care, operational efficiency, and service excellenceSupervise and mentor Center Managers, Center Supervisors, and clinic support staffDevelop and monitor center performance goals, metrics, and outcomesLead recruitment, onboarding, and performance management processes for operational staffEnsure compliance with regulations, payer requirements, and internal policiesMonitor patient flow, service delivery, and satisfaction; address and resolve escalated patient concernsManage staffing schedules, resource utilization, and facility upkeepCollaborate with leadership on strategic planning, budgeting, and growth initiativesAnalyze market conditions and identify opportunities for referral growth and service expansionOversee marketing, public relations, and community outreach effortsPrepare and interpret operational and financial reports to ensure budget adherenceLead continuous improvement initiatives to enhance workflow, efficiency, and patient outcomesWhat We're Looking For:Bachelor's degree preferred; 5+ years of management experience in a fast-paced medical office accepted in lieu of degreeProven success in multi-site operations leadershipStrong understanding of healthcare compliance, patient experience, and operational metricsExcellent communication, problem-solving, and decision-making skillsAbility to travel regularly between assigned centersWhy Join Us?Leadership role with direct impact on patient care and operational successOpportunity to work across multiple locations, driving performance and growthCompetitive salary and performance-based incentivesComprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, and company-paid life and disability insuranceGenerous PTO, paid holidays, and floating holidayLead with vision. Drive operational excellence. Apply today to guide high-performing teams and elevate patient care across multiple centers.