Accounts Receivable Specialist

Job Description

Job Description

Our client is seeking an Accounts Receivable Specialist to support billing, payment processing, account maintenance, and customer service for an established organization in the Hendersonville area of, North Carolina. This position is responsible for maintaining accurate account records, applying payments and charges, resolving billing questions, and supporting day-to-day accounting operations.

The ideal candidate will bring strong accounts receivable or billing experience, attention to detail, and the ability to communicate professionally with customers regarding account balances, payments, and discrepancies.

Responsibilities:

• Post incoming payments and apply receipts accurately to customer accounts.
• Process recurring and one-time billing charges and maintain accurate account balances.
• Prepare and review account statements, deposits, and supporting documentation.
• Research and resolve billing discrepancies, payment issues, overpayments, and account adjustments.
• Assist with collections and follow-up on outstanding balances.
• Maintain customer account records, including new account setup and account changes.
• Reconcile account activity and support month-end accounting processes.
• Respond to customer questions by phone, email, and in person regarding charges, payments, and account balances.
• Research payment disputes and provide supporting account documentation when needed.
• Maintain detailed, organized records to support audits and internal reporting.
• Protect confidential financial and customer information.
• Assist the finance team with additional accounts receivable and accounting responsibilities as needed.

Qualifications:

• High school diploma or equivalent required.
• 5+ years of experience in accounts receivable, billing, bookkeeping, or general accounting preferred.
• Experience with cash application, billing, collections, account reconciliation, and payment processing.
• Proficiency with Microsoft Excel and Word and comfort learning accounting software.
• Strong attention to detail and organizational skills.
• Ability to research account discrepancies and follow issues through resolution.
• Strong customer service and communication skills, particularly when discussing billing questions or past-due balances.