File Maintenance Supervisor

File Maintenance Supervisor

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Position Purpose The File Maintenance Supervisor is responsible for overseeing store pricing accuracy, promotional execution, signage compliance, data integrity, and file maintenance operations. This position leads the file maintenance function to ensure accurate pricing throughout the store, compliance with company policies, and a positive customer shopping experience. The File Maintenance Supervisor provides leadership, training, and support to associates while maintaining operational excellence and regulatory compliance.

Key Responsibilities Pricing and File Maintenance

• Oversee the execution of all price changes, promotional updates, and file maintenance activities.
• Ensure store pricing systems are accurate, current, and compliant with company standards.
• Verify proper implementation of weekly, monthly, and special promotional pricing events.
• Monitor and resolve pricing discrepancies promptly and accurately.
• Maintain integrity of item files, price records, and related store systems.

Signage and Promotional Compliance

• Ensure all signs, tags, shelf labels, and promotional materials are accurate and properly displayed.
• Coordinate installation and removal of promotional signage according to company timelines.
• Verify compliance with advertising requirements and pricing regulations.
• Conduct regular audits to identify and correct signing and pricing errors.

Leadership and Team Development

• Supervise, train, and develop file maintenance associates.
• Assign daily tasks and monitor completion to ensure department objectives are met.
• Provide coaching, performance feedback, and ongoing development opportunities.
• Foster a positive work environment focused on accuracy, accountability, and teamwork.
• Assist with onboarding and training new associates.

Operational Execution

• Coordinate file maintenance activities with store management and department leaders.
• Support store readiness for promotions, seasonal programs, inventory events, and new item introductions.
• Monitor workload priorities and adjust staffing resources as necessary.
• Assist with troubleshooting pricing, scanning, and point-of-sale related issues.

Compliance and Audit Support

• Conduct regular audits of pricing, promotional execution, and signage accuracy.
• Maintain compliance with company policies, governmental regulations, and auditing standards.
• Prepare documentation and reports related to pricing accuracy and compliance initiatives.
• Support internal audits and corrective action plans when necessary.

Customer Service

• Assist customers with pricing inquiries and concerns.
• Investigate and resolve pricing discrepancies professionally and efficiently.
• Support store efforts to provide a positive and accurate shopping experience.
• Work collaboratively with all departments to maintain customer confidence and satisfaction.

Safety and Asset Protection

• Promote safe work practices and adherence to workplace safety policies.
• Ensure file maintenance areas remain organized and secure.
• Protect confidential pricing and operational information.
• Support loss prevention initiatives by maintaining pricing and inventory integrity.

Qualifications

• High school diploma or equivalent preferred.
• Previous grocery, retail, pricing, merchandising, or file maintenance experience preferred.
• Prior supervisory or leadership experience preferred.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with computer systems and retail technology.
• Strong attention to detail and ability to manage multiple priorities.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull materials weighing up to 50 pounds.
• Ability to bend, reach, stoop, and perform repetitive tasks.
• Ability to work flexible schedules including weekends, evenings, and holidays as business needs require.

Success Factors

• Exceptional attention to detail and accuracy.
• Strong leadership and team development abilities.
• Ability to prioritize tasks and meet deadlines.
• Commitment to pricing integrity and operational compliance.
• Focus on customer satisfaction, efficiency, and continuous improvement

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve