Director, Product Management

Role Description

Alkami is seeking a strategic, customer-focused, and results-driven Director, Product Management - Marketing to lead the vision, strategy, and execution of our marketing solutions portfolio - building products specifically for marketers at financial institutions and similar organizations.

This is a builder’s role. We are looking for someone who has been directly responsible for building and shipping products - whether launching new product lines within an existing portfolio or building and scaling flagship products in a startup environment. This leader will define and execute the roadmap for Alkami’s Marketing products, including:

• Segmint-powered capabilities
• Customer insights
• Audience intelligence
• Personalization
• Campaign enablement
• Future growth and acquisition solutions

Above all, this leader is a creator of clarity. They can synthesize ambiguity into a crisp, compelling direction and distribute that clarity in every direction - upward to leadership, laterally to collaborators, and down to their teams. They pair that with a willingness to roll up their sleeves, get hands-on, and hold a relentlessly high bar for execution quality and urgency.

We are also looking for someone who is genuinely AI-fluent - who brings curiosity, urgency, and passion for figuring out how AI can be embedded directly into a marketer’s product experience to make their work easier and their outcomes better. This role connects customer data, predictive intelligence, and digital engagement experiences across the Alkami ecosystem to deliver real value to the marketers we serve.

The ideal candidate combines strong product leadership, marketing technology expertise, customer empathy, and commercial acumen. They will partner closely with Engineering, Design, Product Marketing, Sales, Customer Success, and Executive Leadership to deliver innovative solutions that drive measurable outcomes for financial institutions and support Alkami’s growth objectives.

This role requires a player-coach mindset and someone who can operate strategically while remaining deeply engaged in customer conversations, market opportunities, roadmap decisions, and product execution.

Qualifications

• Bachelor’s degree in Business, Computer Science, Marketing, Data Analytics, Finance, or a related field.
• 10+ years of Product Management experience, including 5+ years leading product teams.
• Direct, hands-on experience building and shipping products - launching new product lines within an existing portfolio, or building and scaling flagship products in a startup environment.
• Proven success building and scaling SaaS, marketing technology, data, analytics, or personalization products.
• Marketing automation experience and a strong understanding of how marketers work, what they need, and how to build products that serve them.
• Demonstrated ability to create clarity from ambiguity and communicate it effectively upward, laterally, and to teams.
• A hands-on, high-bar operating style with a strong sense of urgency and ownership of execution quality.
• AI fluency - curiosity and a practical point of view on how AI can be embedded into product experiences to improve user outcomes.
• Experience developing product strategies that drive measurable business outcomes and revenue growth.
• Strong understanding of customer engagement, marketing automation, customer analytics, and data-driven decision making.
• Demonstrated ability to lead cross-functional teams in Agile environments.
• Experience partnering directly with executive stakeholders and enterprise customers.
• Strong communication, storytelling, and presentation skills.
• Experience using product management and collaboration tools such as Jira, Confluence, ProductBoard, Slack, and Google Workspace.

Requirements

• Experience with marketing automation platforms, customer data platforms (CDPs), customer intelligence solutions, or personalization engines.
• Experience with AI, machine learning, predictive analytics, or data science-enabled products.
• Experience within financial services, fintech, or digital banking.
• MBA or advanced degree preferred.
• Experience supporting go-to-market strategy, pricing, packaging, and commercialization efforts.
• Experience leading product integration efforts following acquisitions or platform consolidations.

Benefits

• Remote-first environment
• Unlimited paid time off
• 401(k) with employer match
• Diverse and inclusive culture

Salary Range

The salary range for this position is: $168,000 - $210,000

Company Description

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others).

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.