Customer Service Support - Order Entry (Days) $2000 Sign N Stay Bonus

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards ("PCBs"). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

Job Description

Supports our Sales Reps, Front End Engineering and Quality by reviewing the details of purchase orders and accompanying specifications to make sure we are able to meet customer deliverables requirements and that we have accurate customer information. Helps to resolve differences when terms of the sale do not agree with the quote provided. The purpose is to ensure that we are meeting the customer's requirements, minimizing risk to the company and ensuring payment within terms. Maintains a positive relationship between TTM Technologies functional groups and its external customers. The Contract Review Specialist will build strategic customer relationships by means of proactive interaction to meet business goals.

Duties and Responsibilities

• Review customer purchase orders, fab drawings and specifications.
• Identify quality clauses/deliverable requirements for each purchase order received.
• Confirm build specifications and quality documents are current and available in the spec hub.
• Confirm deliverables were taken into consideration at time of quote.
• Identify DPAS and Military ratings/specifications
• Complete error free order entry of deliverables requirements into pre-established software and ERP systems.
• Efficiently resolve issues with Customer Service and Front End Engineering to ensure product releases are accurate and timely.
• Communicate with manufacturing departments to resolve quality issues associated with customers' deliverable requirements.
• Set forth to meet and achieve daily goals

Essential Knowledge and Skills

• PC literate Microsoft Office Software, Oracle ERP knowledge helpful.
• Effective Written and Verbal Communication Skills
• Ability to make decisions independently within guidelines provided.
• Self-motivated with efficient time management skills
• Excellent problem solving, critical thinking and decision making skills.
• Must perform accurate work under the pressures of tight schedules.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Ability to input data with a high accuracy rating, and strong attention to detail.

Education and Experience

• 1-3 years' administrative experience with Purchase Orders and/or government contracts
• Understanding of the manufacture of printed circuit boards preferred but not required.

Compensation and Benefits

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.

Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that my be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.

Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.