Associate Executive Director

Description

POSITION SUMMARY:

The Associate Executive Director is a valued member of the branch leadership team. This role is integral to ensuring the overall success of day-to-day branch operations while driving initiatives and engagement in alignment with branch and association goals. The Associate Executive Director stewards the Y’s cause, promoting and protecting the brand and reputation as a global, inclusive organization within the community. He/she participates in volunteer and staff development, financial development, and collaboration with community stakeholders

ESSENTIAL FUNCTIONS:

• Effectively communicates community benefit and the Y’s impact for all stakeholders (e.g., staff, volunteers, members, community leaders) develops positive working and collaborative relationships with other organizations, businesses, and governmental entities.
• Manages the budgeting process of assigned departments so that resources are devoted to top priorities and strategic objectives. Ensures operating budgets meet or exceed targets.
• Recruits, hires, train, and develops a highly engaged and professional staff team. Will provide leadership in ensuring all program staff is equipped to always provide the best experience possible.
• Develops and directs high quality programs which support branch and association goals and strategies. Establishes plans for the expansion of programs and services, in harmony with overall YMCA objectives and the leadership team.
• Under the direction of the Executive Director, leads, develops, and coordinates community outreach initiatives. Seeks out opportunities for future collaborations.
• Directs the financial development activities of assigned areas of responsibility including the Annual Campaign.
• Implements branch strategic planning initiatives and provides input on the annual operating plan of the branch.
• Maintains quality and safety standards of facilities and programs.
• Attend and actively participate in association Core Business Leader meetings and statewide Peer Community Groups.
• Coordinate reporting and analyze data to maximize results.
• Coordinates program registration and marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
• Models relationship building skills (including Listen First) in all interactions with staff, volunteers, members, and the community.
• On-site attendance is required of this position.

Additional Responsibilities: Manager on Duty

• Provide leadership and supervision for the facility while on duty.
• In the event of an incident or emergency, address according to association protocols and support staff, members and participants as needed.
• Be present on the floor for all assigned shifts. Make rounds and check areas hourly.
• Meet and greet members and visitors in a positive and professional manner as a representative of the leadership team of the YMCA; ensure the security of the facility enforcing policy regarding visitors.
• Assist front desk staff:

Pass out equipment

Answer telephones in a prompt courteous manner

Provide Cause Driven tours

Provide program information.

Check cleanliness of locker rooms

Perform clean up as needed.

• Walk the facility and gymnasium, meet, and greet members, observe staff performance, check cleanliness of facility.
• Provide feedback for Director’s on observation during shifts on MOD report..

Requirements

QUALIFICATIONS:

• Bachelor's degree in related field preferred or equivalent combination of education and experience.

• One to two years related managerial/team leadership experience.

• Exemplary Customer Service Skills

• Working knowledge in the fitness industry and certification requirements preferred.

• Ability to direct multiple teams through supervision of volunteers and staff, development and monitoring of budgets, marketing and public relations, program development and fundraising.

• Ability to conduct authentic conversations with staff to ensure an understanding of expectations as well as identify potential for leadership advancement.

• Knowledge of the community served and an understanding of its needs.

• Ability to establish and maintain collaborations with community organizations.

• Must possess a high level of professionalism to include excellent communication and organizational skills.

• Proficient in MS (Excel, Word, Ppt)

• Ability to direct programs through supervision of volunteers and staff, development and monitoring of budgets, marketing and public relations, program development and fund-raising.

CERTIFICATIONS AND TRAINING REQUIREMENTS:

• CPR/AED and First Aid Certifications required.

• YMCA Multi-team/Branch Leader or Organizational Leader certification preferred.

• Current accredited and nationally recognized wellness certification preferred.

• Annual Completion of YMCA Compliance Trainings

• Successfully complete State of Florida Criminal History Background Check requirements as well as meet the Association’s policies on background screening.

• Adhere to drug/alcohol/smoke free workplace policy.

• Additional training classes as recommended by Supervisor.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to have full range of motion, including manual and finger dexterity and hand and eye coordination. Requires corrected vision, speech, and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks.

• Ability to lift 30 pounds or more.

• Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations (depending upon the programs).

• The noise level in the work environment is usually moderate.

YMCA of Southwest Florida has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.

Additional functions and requirements may be assigned by supervisors as deemed appropriate.

This document does not represent a contract of employment, and YMCA of Southwest Florida reserves the right to change this job description and/or assign tasks for the employee to perform, as the YMCA of Southwest Florida may deem appropriate.