Director, Product Owner

Role Description

As Product Owner – Digital Health Services, you will be among the first and most critical hires on the team. You will report to the President, Digital Health Services. You will be responsible for engaging with eye care providers and patients to understand what problems to solve, decide what to build, own the roadmap, and make sure the product delivers measurable outcomes in clinics. You will be joining a small founding team of product, engineering, clinical, and commercial leaders who are built for speed, not process.

The initial focus will be on transforming how patients experience and navigate ophthalmic care, starting in the surgical setting and proving measurable clinical and commercial impact. From there, the platform ambition spans the full B+L portfolio, covering surgical, pharmaceutical, vision care, and consumer, including building toward a Software as a Medical Device (SaMD) regulatory pathway.

What You Will Do

• Set a clear and ambitious product vision and communicate it effectively to the team and B+L leadership
• Champion the MVP mindset, distilling the product at every stage to what is desirable, viable, and feasible, and protecting the team from scope creep
• Own the product roadmap end to end, from discovery through delivery, making hard prioritization calls with speed and confidence, and ensuring every decision is grounded in real clinical workflows
• Build deep relationships with eye care providers, patients, and clinic staff, running structured feedback loops and translating insight into clear product priorities and a well-groomed backlog
• Own the end-to-end patient and eye care provider experience, partnering with UX and design to ensure every touchpoint is intuitive and clinically appropriate
• Lead vendor and partner evaluation, selection, and onboarding for core technology components
• Partner with the CTO on architecture, data governance, AI model decisions, and FDA cybersecurity guidance in support of a future SaMD regulatory pathway
• Drive fast iteration cycles, using design reviews and user testing to validate that what ships works for patients and staff
• Instrument the product from day one, define the KPIs that matter to clinics, and translate clinical and commercial data into clear, actionable recommendations for B+L leadership
• Develop an informed perspective on reimbursement and payer strategy, including the CPT code landscape and value-based care models
• Help define and shape how the digital health platform scales across B+L's surgical, pharmaceutical, vision care, and consumer businesses over time
• Hire and build a product team as the organization scales from pilot to platform

Qualifications

• 8+ years of product management experience, including at least one role where you owned a full product from zero to launch; background in clinical, regulated, or complex healthcare-adjacent environments strongly preferred
• Experience with AI-powered or conversational patient-facing digital health products
• Track record of building with and for clinicians — surgeons, physicians, or clinical staff — not just for them
• Strong commercial instinct: you think about ROI and adoption as much as you think about features
• Experience operating in a fast-moving, resource-constrained environment — startup, growth-stage, or independent unit inside a larger company
• Comfortable with ambiguity and capable of making confident decisions with incomplete information
• Sufficient technical fluency to evaluate architecture tradeoffs, work productively with engineering teams, and make informed decisions on AI and data infrastructure

Requirements

• Background in ophthalmology, surgical specialty software, or ophthalmic devices
• Familiarity with FDA regulatory pathways for Software as a Medical Device (SaMD) or 510(k)
• Experience with HIPAA compliance, BAA frameworks, and healthcare data governance
• Prior experience at a company in the digital health or medtech space

Benefits

• Starting pay for this role is between $225,000 - $260,000
• Eligible for short-term and/or long-term incentives
• Participation in medical, dental, vision insurance, disability and life insurance
• 401(k) plan and company match
• Tuition reimbursement program (select degrees)
• Company holidays and well-being benefits
• Eligible for sick time, floating holidays, and paid vacation