Billing Specialist

Billing Specialist

We are seeking a detail-oriented Billing Specialist to support essential billing and accounts receivable operations within a dynamic, customer-focused environment. In this part-time role, you will manage customer account transactions, maintain accurate financial records, and help ensure billing processes run smoothly. You will collaborate with internal departments and the collections team to resolve discrepancies, address account issues, and provide timely responses to inquiries. Your analytical skills and commitment to accuracy will contribute to reliable financial reporting and effective account management. This opportunity is ideal for someone who enjoys working with financial data, solving problems, and maintaining strong professional relationships. Join a collaborative team where your attention to detail and organizational skills can make a meaningful difference.

Accountabilities

• Prepare and process customer invoices, credits, debits, and other account transactions while maintaining accurate customer records.
• Proactively communicate with relevant internal departments regarding problematic accounts, billing discrepancies, and outstanding issues.
• Collaborate with the Collections Department to investigate and resolve customer billing concerns efficiently.
• Respond promptly and professionally to information requests from customers and employees, ensuring clear communication and effective issue resolution.
• Prepare financial information and supporting documentation required for month-end and quarter-end closing activities.
• Perform account reconciliations, investigate discrepancies, and help maintain the accuracy and integrity of financial data.
• Manage a high volume of transactions efficiently while following established procedures and maintaining consistent quality standards.

Requirements

• Education in accounting, finance, or a related field.
• Previous experience in accounts receivable, finance, billing, or a similar role.
• Strong attention to detail and accuracy, with the ability to process transactions efficiently while maintaining data integrity.
• Excellent analytical and problem-solving skills, including the ability to investigate discrepancies and identify appropriate solutions.
• Strong written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Good organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines.
• A collaborative mindset and the ability to work effectively with finance, collections, and other cross-functional teams.

Benefits

• Hourly compensation: $19$21 per hour, depending on experience, skills, market conditions, and internal equity.
• Bonus opportunities: Eligibility for bonus or merit-based programs.
• Health benefits: Access to health benefits as part of the total rewards package.
• Retirement benefits: RRSP matching, subject to applicable plan eligibility.
• Equity opportunities: Stock option benefits, subject to applicable eligibility requirements.
• Career development: Opportunities to learn, develop new skills, and pursue professional growth.
• Work flexibility: Part-time employment, with remote opportunities available in eligible U.S. locations.
• Collaborative environment: A supportive workplace that encourages learning, professional development, and meaningful contributions.