Administrative Assistant | City, OK

Administrative Assistant

Explore opportunities with FlexCare, part of the Optum family of businesses. At FlexCare, we are on a mission to provide exceptional IV therapy to patients with neurological, rheumatologic, gastroenterological and immunological disorders. Be part of a cutting-edge clinical environment where your expertise is valued, and your career growth is supported. Join us to start Caring. Connecting. Growing together.

The Administrative Assistant is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include welcoming patients and visitors, answering the telephone, and answering any inquiries. Scheduling appointments and keeping those appointments on time.

This position is full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00 am - 4:30 pm. It may be necessary, given the business need, to work some holidays and overtime.

This will be on the job training and the hours during training will be 8:00 am to 4:30 pm, Monday - Friday.

Primary Responsibilities:

• Answers and re-routes incoming calls to the appropriate FlexCare staff members.
• Makes outgoing, post-infusion follow-up calls per FlexCare policy, to patients and/or caregivers.
• Documents patient communications within our Electronic Medical Records.
• Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient.
• Greets, screens, and checks-in patients and visitors for their scheduled appointment time.
• Receives shipments and direct vendors when deliveries are scheduled.
• Perform office safety audits as required by state and federal regulatory agencies.
• Assists with over-the-phone scheduling of patient visits.
• Provides administrative support to the management team in the form of data entry, personnel records, and other human resource department functions.
• Organizes and schedules onsite or remote meetings for company staff, as needed.
• Organizes and files clinic and client documents under the directive of the Clinic Manager.
• Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level.
• Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations.
• Runs reports under the direction of the Chief Operating Officer and/or Clinic Manager.
• Assists patients with completing necessary forms and documentation. Keeping a clean and calm reception area.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED OR equivalent work experience
• Must be 18 years of age OR older
• 2+ years in an administrative or office role
• CPR or BLS certification (within 45 days of hire)
• Command of MS Office (Word & Excel)
• Ability to travel up to 10% of the time
• Must have a valid drivers license
• Flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00 am - 4:30 pm

Preferred Qualifications:

• 2 years of medical office experience

Soft skills:

• Attention to detail
• Organizational skills
• Team player

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.