VP, ThankYou Rewards Service & Customer Insights Lead
$125.76k - $188.64kCiti Group
Citigroup Inc. is looking for a ThankYou Rewards Servicing Experience & Customer Insights Lead Analyst. This role focuses on shaping the customer servicing journey and driving member satisfaction through data-driven insights. The candidate will lead cross-functional teams and manage initiatives aimed at enhancing customer experience across multiple channels. The ideal candidate has a background in financial services and extensive experience in product management or loyalty programs. The role offers a salary between $125,760.00 and $188,640.00, along with competitive benefits. #J-18808-Ljbffr Citigroup Inc.
$125.76k - $188.64k
Citi is a leading global bank that serves more than 200 million customer accounts and does business in more... ...products and services, including consumer banking... ...management. The Citi ThankYou Rewards program is a... ...Experience & Customer Insights Lead Analyst is a strategic...SuggestedFull time- Citi is seeking a ThankYou Rewards Servicing Experience & Customer Insights Lead Analyst in Wilmington, Delaware. This strategic role is dedicated to shaping the end-to-end servicing journey, advocating for customer needs using data-driven insights. The successful candidate...Suggested
$114.72k - $172.08k
...Marketing drives all aspects of the customer lifecycle, from Acquisition... ...usage of our products and services, promoting behaviors that... ...relationship. Responsibilities Lead transformational strategies to... ..., competitive views and deep insight into customers. Shape...SuggestedFull timeWork experience placement$89.6k - $149.3k
Overview The Fraud Customer Experience Lead partners across the organization to improve how customers... .... While a strong foundation of insights already exists, this individual is expected... ...or program delivery within financial services Experience working on fraud or...SuggestedWork experience placementWork at office- TwinThread in Wilmington, Delaware, is seeking an HR Analytics Advisor to lead a team of analysts in transforming workforce decision-making through data-driven insights. In this senior role, you will engage with business leaders and executives to embed analytics within...Suggested
- TwinThread is seeking a Service Design Vice President in Wilmington, Delaware to... ...You will play a key role in shaping customer experiences and leading cross-functional teams to deliver excellence... ...The role offers a competitive total rewards package including healthcare,...
$138.72k - $208.08k
...By combining Citi’s scale, trusted customer relationships, and real purchase insights, the business delivers advertising... ...and highly skilled C13 Lead Analyst to drive Measurement and Insights... ...quantitative analysis within the financial services, digital media, marketing or...$107.5k - $188.4k
Wolters Kluwer is looking for a strategic Customer Marketing Manager for their WK Health division. This role is crucial for enhancing customer... ...and cross-functional collaboration. A strong focus on deriving insights from customer data will be pivotal to fueling growth and...- ...for a Business Intelligence Development Lead in Wilmington, Delaware, to drive data-driven... ...of analytics solutions, enhance self-service capabilities, and manage a team. Strong expertise... .... This role offers a competitive rewards package and values diversity and inclusion...
- Collectors Universe Inc. is hiring a Customer Relations Supervisor in New Castle, DE, to lead customer relations for Vault operations. This hybrid role manages performance metrics, escalations, and day-to-day execution of Vault-related work. The supervisor will ensure...
- Food Lion in Wilmington, Delaware seeks customer service associates to deliver fast and friendly service. The role involves greeting customers, ensuring accurate store functions, and providing a clean shopping experience. Successful candidates will have strong communication...
- ...since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 southeastern and mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer...Flexible hours
- Food Lion in Wilmington, Delaware is seeking a Cashier to provide fast, friendly service to customers while ensuring a positive shopping experience. Responsibilities include managing cash transactions, adhering to service standards, and maintaining a clean work area. The...
- ...is looking for a Produce Department Coordinator in Wilmington, DE. In this role, you will coordinate team activities, enhance customer service, and maintain department standards. A passion for fresh produce and excellent service is essential. Required qualifications include...
- ...will oversee the enterprise growth engine, focusing on brand and service line strategies that drive demand and patient acquisition... ...ability to deliver measurable outcomes. Key responsibilities include leading performance marketing efforts, optimizing media, and...
- Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross‑functional teams to deliver... ...financial needs. We offer a competitive total rewards package including base salary determined...Work experience placement
$146.3k - $326.04k
...best experience for our customers. We work together each... ...this journey. You will lead a team of 8-10 product... ...Management, Offers and Rewards, new product development... ...lifecycle • Leverage market insights, competitive intel and... ...and other internal service partners as well as...Full timeTemporary workPart timeWork experience placementWork at office- ...positioning the firm as the leading data and AI-enabled financial services firm globally. Its... ...different functions to gather insights, conduct analyses and... ...a competitive total rewards package including base salary... ...businesses, clients, customers and employees up for success...Work at office
- ...and visionary leaders to lead the HR Analytics... ...people analytics—embedding insight into decision-making by... ...partners to build self-service capabilities and predictive... ...and put our customers at the heart of everything... ...offer a competitive total rewards package including base...Work at officeWorldwide
- ...Banking you will help lead integrated campaigns and... ...that resonate with customers and the media. Lead... ...and conversation into insights, opportunities, and proactive... ...a leading financial services firm, helping nearly... ...a competitive total rewards package including base...Flexible hours
- ...environment that values your insights and empowers you to... ...growth. You will lead the development and execution... ...within financial services or a related industry.... ...to senior stakeholders (VP/ED/MD level). Strong... ...offer a competitive total rewards package including base...
- ...employees' growth and success. As a leading global financial services company at the heart of the global financial... .... Deliver peer benchmarking insights and operational data to support... ...and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation...Work at officeWorldwideFlexible hours
- ...where possible, empowering you to choose the benefits that work for you.### HolisticWe aim to reward everything you do here and value you for the contributions and unique insights you'll bring.### SustainableWe build reward practices to be sustainable and affordable for...Flexible hours
- Retail Operations Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 team members work together to deliver the best possible shopping experience for our customers. Food Lion
- ...strong skills in data science and business strategy. The successful candidate will work closely with senior executives to deliver insights and drive decision-making that impacts workforce performance. Key responsibilities include proactive analytics, presentation of complex...
$41k - $48k
Rainsoftcarolinas is seeking a Call Center Supervisor/Manager in Wilmington, DE, to lead and inspire a high-energy team. With over 40 years in the industry, we focus on improving homes through outstanding water treatment solutions. You’ll enjoy a competitive base salary...- ...relationships with existing customers. You will also develop... ...to track performance; lead the report outs for... ...large-scale financial services business Ability to evaluate... ...and execution skills; insight and ability to... ...offer a competitive total rewards package including base...Work visa
$18.92 per hour
A leading retail company is seeking a Customer Experience Manager in Pennsville, NJ. The ideal candidate must have a high school diploma and at least 2 years... ...to lead a team that delivers exceptional customer service. Responsibilities include overseeing front-end operations...Hourly payFlexible hours- ...-200 Categories Information Technology & Services Technology Consulting & Professional Services... ...the Role The Company is in search of a VP of Financial Planning & Analysis to play... ...reporting. They must be adept at leading a team, building and maintaining financial...
- ...Help shape how a leading Cards business identifies... ...emerging risk and improves customer outcomes-before charge... ...independently develop insights, diagnose performance... ...a leading financial services firm, helping nearly half... ...a competitive total rewards package including base...Shift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VP, ThankYou Rewards Service & Customer Insights Lead. Be the first to apply!
- vp of accounting Wilmington, DE
- vice president technical operations Wilmington, DE
- vice president legal Wilmington, DE
- senior vice president of operations Wilmington, DE
- vice president project management Wilmington, DE
- vp customer service Wilmington, DE
- vp support Wilmington, DE
- vice president of accounting Wilmington, DE
- vice president program management Wilmington, DE
- vp procurement Wilmington, DE

