Medical Assistant

Job Description

Job Description

We're seeking a motivated, patient-focused Medical Assistant to join our team. This full-time position offers the opportunity to work alongside specialty providers while gaining experience across multiple medical specialties, with a primary focus on neurosurgery. 

This role supports providers and patients at both our Phoenix and Mesa locations, making it an excellent opportunity for a Medical Assistant who enjoys variety, continuous learning, and being part of a collaborative healthcare team. 

Our Culture

We are committed to a workplace where team members are supported, empowered, and encouraged to grow while making a meaningful impact on patient care. Our core values guide how we work together, serve patients, and contribute to our culture. 

What You'll Do 

• Room and prepare patients for provider visits. 
• Obtain and document patient histories, vital signs, and clinical information. 
• Assist providers with examinations and in-office procedures. 
• Coordinate surgical scheduling activities and patient preparation. 
• Submit, track, and follow up on prior authorization requests. 
• Accurately document patient information in eClinicalWorks (eCW). 
• Coordinate with providers, surgery centers, imaging facilities, and referral sources. 
• Educate patients on treatment plans, procedures, and appointment expectations. 
• Maintain exam rooms, equipment, and clinical supplies. 
• Travel between Phoenix and Mesa offices as needed. 
• Support the clinical team in delivering an exceptional patient experience. 
• Perform other duties as assigned by leadership to support patient care and operational needs. 

Qualifications 

• Current Medical Assistant certification. 
• Experience using eClinicalWorks (eCW) EMR. 
• Experience in a medical office or specialty practice setting. 
• Experience obtaining insurance prior authorizations. 
• Experience with surgical scheduling and care coordination. 
• Strong communication and organizational skills. 
• Ability to work independently while contributing to a team environment. 
• Reliable transportation and ability to travel between Phoenix and Mesa locations. 
• Preferred: Bilingual in English and Spanish. 
• Preferred: Experience in neurosurgery, orthopedics, pain management, PM&R, or other surgical specialties. 
• Preferred: Knowledge of insurance verification processes.

What We Offer 

• Benefits, including medical, dental, vision, life, 401K, and PTO. 
• Exposure to multiple medical specialties. 
• Career growth and development opportunities. 
• Collaborative and supportive team environment. 
• Opportunity to learn and expand your skills in a growing practice. 

Our Core Values 

• Positive Attitude - Choosing optimism over negativity, energy instead of excuses, solutions instead of complaints.
• Growth Mindset - Asking “How can I get better?” Mistakes aren’t failures when we learn; feedback isn’t criticism when it helps.
• Help First - None of us wins alone. When someone is overwhelmed, we step in. We never say “that’s not my job.”
• Do What's Right - Honest even when it’s uncomfortable. Our integrity is not negotiable, even when no one is watching.
• Do What You Say - If you say you’re going to do it, do it. If circumstances change, communicate early.

If you are passionate about patient care, enjoy learning new specialties, and want to grow your healthcare career with a team that values culture as much as clinical excellence, we'd love to hear from you.