Medical Assistant - Orthopedics
Illinois Bone & Joint Institute - OAK Orthopedics
Medical Assistant
This Medical Assistant position is responsible for performing daily administrative and clinical duties to facilitate efficient operations in an outpatient orthopedic clinic setting. This position provides support in providing safe, quality care and customer service to patients, physicians/providers and other members in the clinical care teams.
Responsibilities
- Escorts patients to exam rooms on a timely basis. Whenever possible, keeping team members informed regarding delays
- Prepares patients for appropriate examination, triaging, as necessary, for radiologic studies, cast removal etc.
- Assists physicians, as needed, in the patient examination process
- Evaluates need for wound care, if any, and ensures adequate provision of care and patient education
- Provides for splint/cast applications and removals when applicable
- Processes prescriptions per physician order. Instructs/educates patients regarding medication side effects
- Prepares injectable medications and equipment needed
- Coordinates referrals for ongoing services/needs (e.g., therapy services, home health, surgical procedures, DME, etc.)
- Acts as a patient intermediary/liaison for resolution of patient problems
- Overall fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control as regulated by OSHA; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms
- Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses/doctor's assistants with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information
Requirements
- Successful completion of an accredited Medical Assistant Program (CMA) preferred
- CMA (AAMA) (Certified Medical Assistant), RMA (Registered Medical Assistant), CCMA (Certified Clinical Medical Assistant), and NCMA (National Certified Medical Assistant) preferred
- Maintains CPR certification
- Experience in an orthopedic healthcare setting is preferred
- Possess good working knowledge of practice management and EHR software, Google products, Microsoft Office and Windows-based computer applications
- Able to multi-task and work in a fast-paced environment
- Good verbal and written communication and writing skills
- Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization. Able to develop constructive and cooperative working relationships with others and maintain them over time
- Stand or sit for extended periods of time
- Position requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination
- Involves standing and walking
- Requires occasional lifting associated with patient transfers (i.e., up to 35 lbs.)
This description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/working conditions may change as needs evolve.
Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week): medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.
Illinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.
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