Museum Program Assistant - Seasonal

Montgomery Parks’ Park Planning & Stewardship Division is currently seeking applications for a part-time (seasonal/intermittent) Museum Program Assistant at Woodlawn Manor Cultural Park in Sandy Spring, MD. Provide clear, concise and helpful customer service answering phone calls/emails inquiries. Schedule, confirm and billing/payments for group tours, photo permits and other site programs. Work cooperatively with Program Manager and Site Manager to ensure services align with site capacities. Assist in the preparation and implementation of tours, site programs and events- research and creation of activities, speakers/performers, and other behind-the-scenes tasks. As needed, conduct guided tours of the Underground Railroad Experience Trail, Manor House and Woodlawn Museum using interpretive materials provided by Woodlawn Manor Cultural Park. As needed, work in the Visitor Center. Open/close buildings, answer park patron questions and provide directions, check-in program attendees, ring up admissions and gift shop sales, restock brochures and merchandise. As needed, assist with cleaning/sanitation of public restrooms and public spaces. Participate in mandatory training and staff meetings. Other duties as assigned. Preferred Qualifications: Ideal candidates should be pursuing or have earned a college degree in American History, Public History, Museum Studies, Education, or a related field. Experience working in a historical, tourism, educational or cultural related setting. Experience conducting tours, programs, or activities in a museum, park, or classroom setting. Proven ability to excel in verbal communication, attention to detail, flexibility to multitask and maintain stability under pressure. Demonstrated commitment to customer service, inclusion, diversity, equity, and access. Bi-lingual skills (English/Spanish especially) are a plus. Minimum Qualifications: High school diploma or GED One year of related experience or an equivalent combination of education and experience Valid driver’s license, or the ability to acquire one Ability and enthusiasm for customer service and public speaking Knowledge and willingness to learn about American history and lifeways May be subject to medical, drug and alcohol testing. Work Conditions: Ability to regularly work onsite/in person with staff, volunteers, and the public Ability to regularly move between the museum, visitor center, historic buildings, and grounds Ability to occasionally walk 3 miles outdoors on a wooded, natural surface hiking trail fields in a variety of weather conditions Ability to lift and carry boxes weighing up 50 lbs. Use of multiple technical equipment and software applications may be required Ability to provide regular transportation to work. No public transportation to the work site. Supplemental Information: This position does not qualify for benefits Salary is based on experience. A complete background check will be completed prior to hire The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor. Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or View phone number on click.appcast.io (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you. #J-18808-Ljbffr The Maryland-National Capital Park and Planning Commission - MC Parks