Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my State Farm agency in 2018 and currently lead a close-knit team of three. Before becoming an agent, I spent 17 years in supply chain logistics, starting in a warehouse loading trucks and working my way up to Director of Airfreight for North America. Along the way, I held roles in operations, outside sales, sales management, and branch leadership in both Memphis and Dallas, earning Branch of the Year honors at the North American level. That journey shaped how I lead today: I value initiative, accountability, teamwork, and giving people the opportunity to grow and be heard.

Im a graduate of Ole Miss, and I bring a practical, people-first leadership style into the office. Our culture is supportive, flexible, and collaborative, with a strong belief that the best ideas can come from anyone on the team. We empower our team members, value their input, and create real opportunities for advancement in a great office location where people enjoy coming to work.

For our team, we offer PTO and sick time, license reimbursement, bonus opportunities, a Christmas bonus, and fun traditions like Christmas hams or turkeys. We also celebrate wins together through team lunches, social events, and goal-based celebrations throughout the year. Im looking for team members who take initiative, bring a positive attitude, are coachable, and thrive in a true team environment. If youre looking for a place where your ideas matter and your growth is supported, this is a great place to build your career.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Tailor Solbrack - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.