M Guest Services Representative

Join Our Team and Make a Difference in Your Community!

Are you a people-person who thrives in a dynamic, friendly environment? Become the face of Englewood's Recreation Centers as a Guest Services Representative. You'll be at the heart of community life, creating memorable experiences for visitors while growing your skills in customer service and facility operations.

What We're Looking For

• Customer Service Enthusiast: You love helping others and are great at communicating with people of all ages and backgrounds.
• Team Player: You work well in a group and contribute to a positive environment.
• Detail-Oriented Pro: You handle tasks like cash management and record-keeping with care and accuracy.
• Adaptable Problem-Solver: You stay calm under pressure, juggle multiple tasks, and think on your feet.

What You'll Do

• Welcome every visitor with a professional and friendly attitude, whether in person or over the phone.
• Provide tours of the facility and recommend memberships and multi-visit passes for purchase.
• Manage class registrations, sell tickets, and handle other transactions while following secure cash-handling practices.
• Answer questions about programs, events, and services offered by Englewood Parks and Recreation.
• Maintain a safe and clean environment by supervising activities, enforcing policies, and performing light custodial tasks when needed.
• Occasionally oversee the facility during after-hours operations and secure the building at closing.

Why You'll Love This Job

• Engage with Your Community: Greet and assist patrons, answer questions, and provide guidance to ensure every visitor feels welcomed and informed.
• Be the Go-To Expert: Share your knowledge of our facilities, classes, memberships, and events while showcasing all the benefits of being part of our recreation family.
• Learn and Grow: Gain hands-on experience with class registrations, cash handling, point-of-sale systems, and facility supervision in a supportive team environment.
• Flexible and Fun: Enjoy a schedule that works with your life while working in a vibrant and exciting atmosphere.

Minimum Requirements

• High school diploma or GED
• Basic knowledge of office software (Microsoft Word & Excel) and equipment
• Ability to lift 50 lbs and perform physical tasks like walking, standing, crouching, and kneeling for extended periods.
• First Aid, CPR, and AED certifications (or willingness to obtain shortly after hire)
• Previous experience in customer service, guest services, or cash handling

Hourly Pay Range

$15.46 - $23.20/Hourly Pay Rate

This is a part-time position.

Ready to Join the Team?

If you're excited about making a difference, learning new skills, and connecting with your community, we want to hear from you! Apply today and start a rewarding part-time career at Englewood/Malley Recreation Centers.

Your next great opportunity is just a step awayapply now!