Automotive Office Manager

Job Full Description

Job Title: Automotive Office Manager
Location: Jacksonville, NC
Schedule: Monday - Friday | 8:00 AM - 5:00 PM
Pay: $15-17, Pay based on experience and can increase up to $23.00 hourly once hired on

Job Overview

Express Employment Professionals is now seeking an experienced and highly organized Automotive Office Manager to oversee daily administrative and financial operations for an established and busy automotive repair shop in Jacksonville, NC. This role is ideal for someone who thrives in a fast-paced environment, takes ownership of office processes, and has experience supporting both operational and accounting functions. Must be comfortable working in an office environment with an on-site pet (a dog).

Key Responsibilities

• Manage day-to-day office operations
• Answer and direct incoming phone calls
• Schedule customers and assist with creating repair estimates
• Research automotive parts and coordinate ordering
• Manage and track inventory
• Track employee billable hours
• Handle accounts receivable, including invoicing and payment tracking
• Maintain accurate records using QuickBooks
• Interact professionally with customers, vendors, and suppliers
• Occasional errands such as picking up parts or delivering packages

Equipment & Software Used

• Multi-line phone systems
• Computers
• QuickBooks
• ShopMonkey and ProDemand (training provided)

Requirements

• Prior experience as an Office Manager or in a similar administrative/operations role
• Strong working knowledge of QuickBooks
• Experience with accounts receivable and tracking billable hours
• Excellent organizational and communication skills
• Ability to manage multiple priorities independently
• Comfort learning new software systems
• Valid driver's license and reliable transportation
• Ability to pass a background check
• Resume required

Jacksonville, NC
2025
461 Western Boulevard
Suite 118
Jacksonville, NC 28546