Service Desk Specialist

About Us:

GHT Corp is a corporation established to lead strategic processes and provide support services to a network of companies-whose shareholders are partners-dedicated to the cultivation, export, and marketing of fresh cut flowers. The corporation coordinates and carries out the necessary activities to facilitate intermediation between production and marketing companies, with the goal of maximizing their efficiency by leveraging economies of scale and capitalizing on their strengths as independent businesses. This ensures their sustainability, profitable growth and development, and helps the organization transcend individual stakeholders.

Position Overview:

The IT Service Desk Specialist provides support to companies in the Network and end-users who experience technical issues relating to IT equipment and applications.

ESSENTIAL RESPONSIBILITIES & DUTIES

● Assess technical problems presented by users and determine the best course of action to provide timely and appropriate support.

● Provide technical service to systems hardware, software, operating systems, applications, and networks to ensure optimal performance.

● Maintain IT documentation, including network and user details, to ensure consistency of information and solve recurring problems.

Qualifications:

Education

● Associate's or currently enrolled to obtain a Bachelor's Degree or Associate Degree in Information Technology.

● Currently enrolled to obtain IT certifications.

Language:

• Spanish (Required)
• English (Required)

Ability to Commute:

• Doral, FL 33122 (Required)

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance