HEALTH INFORMATION CLERK

JOB SUMMARY

Works under the supervision of the Health Information Department Manager. Manages health information data by ensuring its quality, accuracy, accessibility and security in both paper and electronic systems. Performs a variety of technical and clerical functions in accordance with departmental policies and procedures to maintain records and collect data. Ensures that records are completed timely and accurately. Responsible for assuring records are routed to the coder analysts and appropriate healthcare provider for timely and accurate completion. Ensures accurate and timely statistical reporting for the HIM department and organizationally. Ensures the medical record integrity through scanning, filing, copying, assembling, and retrieving patient records. Releases protected health information according to federal, state and departmental policies. Notarizes documents as necessary. Performs other duties as assigned.

Organizes, files, and retrieves patient medical records. Performs data entry, file maintenance, and other clerical processes. Follows established policies and procedures to ensure effective and compliant record management. Fulfills information requests for retrieval and printing of medical records from storage or archives. Ensures the privacy and security of all patient records. Requires a high school diploma.

ESSENTIAL FUNCTIONS

• Utilizing AIDET answers incoming phone calls and greets visitors to department promptly.
• Utilizing AIDET responds promptly and courteously to walk-in requests from patients for copies of health care information.
• Receives and sorts and distributes department mail.
• Retrieves records from appropriate clinical areas.
• Provides general clerical support to include distribution of materials, filing, faxing and copying. Assists with filing loose reports on records.
• Organizes and maintains data for the EMR and registries.
• Identifies duplicate medical records.
• Updates incomplete records timely and efficiently.
• Compiles physician suspension list for incomplete or delinquent medical records according to departmental standards.
• Processes birth verifications following departmental procedure.
• Analyzes and processes records according to departmental procedures and maintains department standards.
• Releases confidential information according to departmental policies.
• Responds verbally or in writing to requesters, as appropriate, regarding requests which cannot be processed due to lack of information, misinformation, missing or inadequate release of information form, and delays due to incomplete medical records.
• Scans medical records into the archiving system according to departmental policy.
• Must be free from governmental sanctions involving health care and/or financial practices
• Must be free from governmental sanctions involving health care and/or financial practices.
• Complies with the hospital's Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
• Other duties as assigned. This list is non-exhaustive.

JOB QUALIFICATIONS

1. Education, Training, Experience:

• Education: High school graduate; medical terminology preferred.
• Licensure: None
• Experience: Previous experience in healthcare field preferred. Experience in a hospital-based medical records department preferred.
• Certifications required: See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.