Family Nurse Practitioner Virtual Care - MC

Duties
Patient-Centered Quality and Safety
Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above
Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication management
Educate patients on health maintenance and respond to patient care inquiries
Document all patient care within an EHR according to MinuteClinic policies and procedures
Provide care and coordination of our patients with internal and external colleagues, including the broader patient centered medical home, ensuring the highest standard of care is provided for all patients and at all times
Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, para-professionals, Pharmacists and other members of the health care team

Customer Service Excellence
Deliver excellent customer service
Seek to increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues
Focuses consistently on the patient to create a warm and welcoming environment
Tailor communication style to effectively influence quality outcomes and patient needs
Collaborate with pharmacy and front store colleagues to provide a complete patient experience
Maintain patient confidentiality in accordance with PHI and HIPAA standards

Healthcare Environment Management
Resolve conflict using appropriate management techniques
Cultivate and maintain positive relationships among practice employees, Health colleagues and external partners
Reprioritizes continually throughout the day to fulfill patient and business needs
Support the overall patient experience, by effectively managing clinical and non-clinical duties as well as patient expectations
Quickly adopt new service offerings and patient care models
Adhere to the core values of Health MinuteClinic in all communications and interactions
Assist with hiring, development, and evaluation of Practice employees
Complete necessary tasks for clinic operations, including but not limited to taking inventory, following up on lab results, receiving incoming phone calls, ordering supplies and maintaining clinic cleanliness

Business Acumen
Remain accountable to managing business needs including, but not limited to, budget, payroll, inventory, billing insurance, and payment collection
Own the success of your practice through implementation of the clinic level business plan designed to meet identified business goals
Assure complete and accurate payment for services through comprehensive documentation in the patient chart, verification of payment method (insurance, cash or combination) for each visit, and collection of payment as directed by the EMR
Complete revenue cycle managements tasks including collecting payment at time of service for all visits and preparing nightly deposits.

Autonomy
Work independently , prioritize and solve problems, take initiative, and advocate for their patients and their practice
Actively participate in professional development thru professional groups, committees within the organization and/or additional external experiences
Maintain self awareness and professionalism of individual actions and how they impact the clinic, practice, and healthcare industry
Continuing education, including what is required to maintain employment at Minute Clinic, is the responsibility of the provider.

Experience
Nurse Practitioner Questionnaire must be included on resume.
Minimum of two years of medically-relevant experience
Basic Life Support (BLS) certification
A minimum of high speed/broadband internet connectivity with a download speed of at least 25 download and 3 upload speed. Speed test not required on resume, but please ensure candidate is aware of this requirement.
Must hold an unrestricted license and have the ability to obtain multi state/ compact privileges and licensure in noncompact states as required by the business.
Effective verbal, written, and electronic communication skills
Outstanding organizational skills and ability to multi-task
Initiative, problem solving ability, adaptability and flexibility
Ability to work without direct supervision and practice autonomously
Is proficient with information management and technology
Capacity to collaborate with professional colleagues as necessary to provide quality care.

Position Summary
The MinuteClinic Telehealth Nurse Practitioner delivers patient care services through a remote technology platform. You will work in collaboration with a dedicated team of professionals as you independently provide holistic, evidenced based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients ranging in age 18 months and above. Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Telehealth providers report directly to the Enterprise Initiative Lead.

Education
Completion of a Masters Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role required.

What days & hours will the person work in this position List training hours, if different.
Su-Sa 12p-8:30p, 1p-9:30p, 2:30-11p

Description:
Required state licensure - MD
Additional licensure in these states desired - Fl, OH, MA, wDE, DC, KS, KY, MD, ME, NH, RI, VT
FT or PT evening hours, with every other weekend and some holiday hours required.
8 hour shifts (12pm-8:30pm, 1:00pm-9:30pm, or 2:30pm-11:00pm). Schedule may be flexible to work 4 hour shifts.

Include screenshot of BLS and license. (BLS from ARC or AHA is required.)
All MinuteClinic positions are safety sensitive.
All MC NP submissions must include the completed candidate questionnaire:
Do you hold an NP license within the state where you are applying for the position
Is your RN and APRN license in good standing with no current *or prior* disciplinary actions
NPI #
How much experience do you have in a primary care setting
What Electronic Medical Systems (EMS) have you used in the past
Do you have any upcoming planned time off
Are you actively working with a recruiter on a permanent role
Are you open to occasional travel beyond that distance for float work (if necessary)
Availability for interview:
Availability to start a new position if offered:

The MinuteClinic Telehealth Nurse Practitioner delivers patient care services through a remote technology platform. You will work in collaboration with a dedicated team of professionals as you independently provide holistic, evidenced based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients ranging in age 18 months and above. Encounters are documented utilizing an electronic health record (EHR). MinuteClinic Telehealth providers report directly to the Enterprise Initiative Lead.