Business Operations Specialist

Manage end-to-end customer orderfulfillment, monitoring orders fromreceipt through productionand shipment toensure customer requirementsand delivery commitmentsare met. Identify and proactively manage material shortages and supply risksthat may impact productionor customer delivery. Serve as anoperational liaison withcustomers, coordinating customerrequests, requirements,delivery expectations, andissue resolution. Monitor and communicate fulfillment performance and risks, providing management with clear status, priorities, escalation, and recovery plans. Develop Operational quotes, CAPEX proposals and business casesfor manufacturing flow/footprint, facility expansion, and capacityimprovements, includingcost, capacity assessment. Prepare customer and management presentations and business reviews, translating operational dataand analysis intoclear PowerPoint presentationsand recommendations. Drive operational improvements and issue resolution, using data, KPIs, and cross-functional collaborationto improve fulfillment, capacity utilization,and customer satisfaction. Work with functional teams (PM/Sales, Operations, Supply Chain, Engineering and etc.) and come up with action plan when issues arise (schedule delay, shortages, failures, technical issues, etc.), which may impact on-time delivery Collaborate with cross-regional stakeholders to review and resolve material shortages, production bottlenecks, and logistics constraints impacting on-time delivery Perform all other duties, as assigned Bachelor's degree inIndustrial Engineering,Supply Chain, OperationsManagement, ManufacturingEngineering, or relatedfield with 1-3 years ofexperience in amanufacturing or operationsenvironment. Strong analyticaland project-managementskills with demonstratedexperience managing end-to-end orderfulfillment, identifyingmaterial and supplyrisks, and coordinatingcross-functional resolution.Proficient with MS Office Suite; experience with MES and ERP systems preferred. Must be proficientin Excel andPowerPoint and haveexperience developing operationaldashboards, capacity analyses, business cases, andcustomer presentations.Experience with Visio/facility layout, ERP/MRP systems, CAPEXanalysis, and manufacturingcapacity planning ishighly desirable. Medical Insurance Dental Insurance Vision Insurance 401(k) Flexible spending account Commuter benefits Disability insurance We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work! About AMAX Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. Join Us Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we’ll push the boundaries of what’s possible in the hardware industry. AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics. #J-18808-Ljbffr