Administrative Support Specialist (Full-time)

Job Description

Job Description

For generations, our funeral home has been honored to serve families in our community with compassion, dignity, and personalized care. We are seeking a caring, professional, and dependable individual to join our team as a Full-Time Administrative Support Specialist .

This position is ideal for someone who enjoys helping others, takes pride in providing exceptional customer service, and understands the importance of creating a warm and welcoming environment. As a member of our team, you will support our Funeral Directors and staff while helping families navigate important arrangements with comfort and confidence.

Position Overview

The Administrative Support Specialist plays a key role in the daily operations of our funeral home. This individual serves as a welcoming presence for families and visitors, provides administrative support, and helps ensure that all office functions are handled efficiently and with attention to detail.

Responsibilities

• Greet families and visitors with warmth, compassion, and professionalism
• Answer and direct telephone calls in a courteous and caring manner
• Provide administrative support to Funeral Directors and staff
• Prepare, process, and organize service-related documents and paperwork
• Manage scheduling, correspondence, filing, and data entry
• Maintain accurate records and handle confidential information with discretion
• Assist in the smooth and efficient operation of the funeral home office

Qualifications

• Previous administrative or office experience preferred
• Strong interpersonal and customer service skills
• Excellent verbal and written communication abilities
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
• Experience with QuickBooks is a plus
• Strong organizational skills and attention to detail
• Ability to work independently while contributing as part of a team
• Experience in the funeral profession is welcomed but not required

If you are seeking a meaningful opportunity to serve others while working in a supportive, family-oriented environment, we would welcome the opportunity to hear from you.