Medical Assistant

Medical Assistant Position

Urgent Team is looking for experienced Medical Assistants to join our team in Knoxville, TN.

JOB SUMMARY: The Medical Assistant provides clinical care to patients in urgent care, occupational health, and workers' compensation settings. Responsibilities include initial evaluations, x-ray testing, and preparing patients for provider evaluation by recording histories, vital signs, and documentation while recognizing acuity levels for appropriate intervention.

KEY RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Greet patients promptly and provide clear communication about next steps and wait times
• Offer solutions to patient concerns and seek help in emergent or hazardous situations
• Ensure timely follow-up for lab and x-ray results; execute follow-up calls with urgency
• Support front desk staff with check-in and check-out procedures when needed
• Accurately document vital signs, histories, medications, allergies, and other pertinent details
• Assist with patient transfers, procedures, and lab work under provider supervision
• Prepare and shoot X-Rays, ensuring proper positioning, safety, radiation protection, and shielding
• Complete all required visit documentation and maintain stocked, clean exam rooms
• Adhere to infection control, safety, and patient confidentiality standards
• Perform phlebotomy, injections, and other clinical procedures as trained and directed

WHAT'S THE SCHEDULE? Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

WHAT'S REQUIRED? • High school diploma or equivalent • BLS Certification • Certified Medical Assistant is preferred • Experience performing X-Rays is desirable

FULL-TIME BENEFITS INCLUDE: • Competitive Salary • Medical, Dental, and Vision Options • Retirement savings plans • Continuing Education Reimbursement • Paid Time Off • and MORE!

PRN BENEFITS INCLUDE: • Competitive Salary • 401K plan with company contribution • No-Cost Office Visits and generous discounts on some billable services

ABOUT URGENT TEAM: Urgent Team is one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Urgent Team's convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday and Sunday 8 a.m. to 4 p.m. Additionally, all Urgent Team centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company's commitment to safety, quality, and scope of services.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.