Dispatcher
ALLIED SERVICES, INC
Schedule, coordinate and communicate vital information, such as customer location, membership coverage and service requests to technicians. Must have working knowledge of Computers, Microsoft office, and or other computer software programs. A general knowledge of Miami Valley and surrounding cities and towns is important. Reliability is a must (those with poor attendance record NEED NOT APPLY). Customer service, scheduling, maintaining records, recording customer equipment, registering new equipment. Handle renewals of Memberships and schedule Spring and Fall inspections. Answer phone, call backs, take messages, work with other departments for fluidity of the over company. Overall, this job requires 50% customer attention and 50% record keeping and computer work. SCHEDULING SKILLS - Address customer needs. - Schedule according to technicians availability and location - Prioritize calls according to urgency and importance. - Service Titan knowledge (or similar applications)
Vacancy posted 3 days ago
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