AWS Infrastructure Lead - IT Operations

OverviewThe Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.Job DescriptionIn the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below: Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertiseYour contribution to the team: A collaborative spirit and excellent communication skills. Ability to handle complex incidents and implement resolutions A knack for conducting IT infrastructure assessment and identifying key optimization opportunities Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus The ability to work with cross-functional teamsRequired Skill and Experience•Provide support for complex or specialized infrastructure and application tasks, incidents, changes and requests.• Experience Implementing and overseeing enterprise-level IT systems and services, including rollout of new services across applications and shared services.• Ability to lead critical incident response and root cause analysis.• Ability to lead critical application releases and implementations, including coordination of interfacing application changes.• Understanding how to manage relationships with vendors • Ability to be able to build dashboards and automation scripts to improve observability, reduce manual work and protect business uptime, for use by the team, the business and other technical teams.• Need to be able to act as subject matter expert on design, operations, functionality and the impact of changes.• Will be required to recommend and lead continuous improvement.• Deep expertise in enterprise infrastructure (on-prem and cloud hybrid) and AWS cloud computing. • Expertise in at least two of the following and intermediate knowledge of at least three others: Cloud Architecture, Security Framework, System Operations, Network, Database, Development/DevOps.Preferred Skill and Experience• AWS Certified Solutions Architect – Associate/Professional• AWS Certified DevOps Engineer – Professional• ITIL certification• Terraform or CloudFormation• Python scripting for automation• Experience with Splunk, Datadog or Grafana dashboards• Hybrid cloud/networking experience (Direct Connect, Transit Gateway)Additional Required Qualifications• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • This position may require relocation and/or travel to work/project location. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.EEO/About UsBenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time OffAbout Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.Technical/Domain Skill 1Technology|Cloud Platform|AWS Core services Technical/Domain Skill 2Technology|Cloud Platform|AWS Networking Services Technical/Domain Skill 3Foundational|Service Management|ITIL Work LocationHartford, CT, Plano, TX, Raleigh, NC, Richardson, TX, Tempe, AZCountryUSAState / Region / ProvinceArizona, Connecticut, North Carolina, TexasCompanyITL USA Interest GroupInfosys Limited Job RoleInfrastructure Consultant 2Career RoleConsultant - Infrastructure Management - US: 154845BR