Director - Retail Technology

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Director - Retail Technology

Berkeley Heights, NJ, New Jersey

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Permanent

New Jersey

Berkeley Heights, NJ

Tech

Full - Time

24-May-2026

Job Title Director – Retail Technology

Division: LUXE

Location: Berkley Heights, NJ

Reports To: VP, IT Domain Lead Retail

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!

What You Will Do:

Job Summary: This position is responsible for leading the delivery team of retail technologies for L’Oreal Americas’ Luxe Division. This role involves leading a team, managing the lifecycle of numerous technologies, strategic decision making, vendor management, and ultimately delivering initiatives according to the business requirements.

Responsibilities include:

• Business facing staff member responsible for demand assessments, project planning, and solution development

• Developing and managing team of developers, business analysts, and project managers.

• Building and maintaining strong relationships with business partners, IT colleagues and external resources to foster teamwork and employ resources effectively

• Leading process or project teams of cross-functional business and IT representatives to design, develop and implement successful changes in quality, timeliness and/or productivity

• Guiding business applications efforts to ensure that process and project management tools and methods are utilized consistently and adhere to PMO guidelines.

• Meeting or exceeding customer requirements with respect to time, cost efficiency & business value.

• Leading, influencing, and negotiating to achieve business strategies & deliver results.

• Anticipating and resolving issues/barriers that impede progress.

What We Are Looking For:

Required Qualifications:

• Education: Bachelor's degree required

• Experience Guideline: At least 7 years' related work experience, with demonstrated expertise in targeted technical area.

• Team management experience

• Technology leadership experience

• Proven track record of excellent project delivery

• Experience managing budgets and resources

• Excellent interpersonal and communication skills

Preferred Qualifications:

• Familiarity with digital, sales, retail applications. CEGID Point of Sale/SaaS experience.

• Interpersonal Skills: Interpersonal Relations, Professional Presence, Innovation /

Creativity, Conflict Management, Verbal Communication, Written Communication, Presentations, Conducting Meetings

• Management Skills: People Management, Technology Management, Project Management (Agile and/or PMP certifications a plus,) Process Management, External Resource (Vendor) Management, Software Release management and implementation; Teamwork, Prioritization, Commitment Management

• Responsibility for project or process management desired.

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

Salary Range : $126,900 - $184,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)

• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)

• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)

• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)

• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)

• Employee Resource Groups (Think Tanks and Innovation Squads)

• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected] . If you need assistance to accommodate a disability, you may request an accommodation at any time.

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