GUEST ROOM ATTENDANT
BC Lynd
- GUEST ROOM ATTENDANTHot JobEducation LevelNone## Description**Must be flexible and work weekends and holidays.**The Guest Room Attendant/Housekeeper at the Hilton Garden Inn Harlingen is responsible for maintaining clean and attractive guestrooms to brand standards while providing attentive, courteous, and efficient service to all guests.**REASONABLE ACCOMMODATION STATEMENT**To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential andnd/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.## Qualifications**QUALIFICATION STANDARDS**Education & Experience:* High school diploma or equivalent and experience in a hotel or a related field preferred.Physical requirements:* Flexible and long hours sometimes required. Weekends & Holidays.* Medium work - Exerting up to 50 pounds of force occasionally and 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.* Ability to stand during entire shift.* Work environment:* Indoor and outdoor hotel buildings, rooms, facilities and structures## General Requirements:* Must be able to effectively communicate both verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.* Must be able to multitask and prioritize departmental functions to meet deadlines.* Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.* Attend all hotel-required meetings and trainings.* Maintain regular attendance in compliance with BC Lynd's Standards, as required by scheduling, which will vary according to the needs of the hotel.* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, nametag, and footwear.* Comply with BC Lynd's standards and regulations to encourage safe and efficient hotel operations.* Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.* Must be effective in handling problems, including anticipating, preventing, identifying, and solving them as necessary.* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.* Must be able to cross-train in other hotel-related areas.* Must be able to maintain confidentiality of information.* Must be able to show initiative, including anticipating guest or operational needs.* Perform other duties as requested by management.* Maintain a warm, friendly, and positive attitude at all times.
- J-18808-Ljbffr BC Lynd
Vacancy posted 5 days ago
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