Workforce Development Specialist

Job Description

Position: Workforce Development Specialist

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Location: Brooklyn, NY 11238 (Onsite) 35hours per week

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Duration: 6 Month Contract (with possible extension)

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Key Responsibilities:

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Description of Work & Skills Desired

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Responsibilities shall include, but not be limited to the following:

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· Conduct recruitment to engage residents- engaging housing residents in a variety of methods including, but not limited to, canvassing, tabling, and hosting information sessions.

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· Serve as liaison for REES with various community stakeholders such as resident leaders, resident associations, and referral partners.

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· Assist in the creation of marketing materials including flyers, social media messages, letters, and email content.

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· Coordinate the availability of community space with housing partners at campuses citywide to conduct on-campus sessions. Facilitate resident information sessions citywide.

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· Source and pre-screen graduates for employment opportunities and provide follow up communication to residents referred to job orders. Create a structure to provide resident retention support until one-year post placement.

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· Source and pre-screen graduates for union apprenticeship programs. Communicate with residents throughout the referral process and confirm enrollment.

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· Assess the outcomes of resident referrals to both employment and union apprenticeship opportunities. Determine potential barriers and provide information on resources needed to address such barriers.

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· Communicate with contracted training providers regarding graduate employment referrals. Participate in calendared contracted training partner calls.

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· Perform daily data entry on employment and union apprenticeship referrals, dispositions, and progress notes in required databases. Adhere to housing privacy protocols around personal identifiable information.

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· Produce a weekly report of outreach efforts, info sessions, pre-screenings, employment connection, and job retention outcomes.

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· Document resident successes, including graduate testimonials and success stories.

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· Respond to resident phone, email or in-person inquires in a timely manner.

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· Participate in unit-specific and REES wide meetings.

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· Other related duties as required.

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Requirements

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· Excellent verbal, written and interpersonal communication skills.

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· Commitment to excellent customer service and passion for serving housing residents.

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· Proficiency in MS Office and excellent data entry skills.

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· Past related professional experience, in community outreach, pre-screening, employment and retention or case management for job training or job readiness programs.

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· Ability to independently and as part of a team

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Tasks/ Duties

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Recruitment and outreach

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Stakeholder and employer engagement/communication

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Participant support, communication, employment assistance, and retention support

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Data entry, progress notes and outcome tracking and reporting

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