Customer Service Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Training & development
• 401(k)
• Dental insurance
• Opportunity for advancement
• Vision insurance

ROLE DESCRIPTION:
BILINGUAL ENGLISH AND SPANISH REQUIRED FOR THIS ROLE.

Are you outgoing and customer-focused? Do you enjoy working with the public? Do you speak English and Spanish? If you answered yes to these questions, working in this role for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

QUALIFICATIONS:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

BENEFITS:

• 401K
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency