Senior Sewer/Septic Systems Technician

Job Description

Job Description

Allied Water Services is a rapidly growing water, wastewater, sewer, and septic services company seeking an experienced Senior Wastewater Systems Technician to join our team.

This is not an entry-level position. We are looking for a proven professional who can independently diagnose, repair, maintain, and service septic systems, sewer systems, pump stations, advanced treatment systems, and related wastewater infrastructure.

The ideal candidate is a highly motivated problem solver with a strong technical background, excellent customer communication skills, and a proven history of delivering results in the field. This individual will play a critical role in helping us continue building one of the premier wastewater service organizations in Illinois.

Responsibilities:

Diagnostics & Repairs

• Diagnose septic and sewer system failures
• Troubleshoot pumps, controls, floats, alarms, and electrical components
• Service grinder pumps, lift stations, sewage pumps, and effluent pumps
• Troubleshoot advanced treatment systems and aerobic treatment units
• Perform sewer and wastewater system repairs
• Recommend and complete long-term corrective solutions

Maintenance & Service

• Perform preventative maintenance and service agreements
• Conduct manufacturer-required service visits
• Inspect and maintain treatment systems, pumps, controls, and related components
• Identify developing issues before they become system failures
• Maintain accurate service records and documentation

Field Operations

• Hydro jet sewer and septic lines
• Replace baffles, headers, effluent filters, risers, and cleanouts
• Perform system inspections and condition assessments
• Assist with excavation-related repairs when necessary
• Represent Allied Water Services professionally in the field

Emergency Response

• Participate in an on-call rotation
• Respond to after-hours emergency service calls when scheduled
• Provide professional and timely customer support during urgent situations

Preferred Qualifications

• 5+ years of wastewater, septic, sewer, plumbing, pump, or related service experience
• Proven track record of independently diagnosing and repairing wastewater systems
• Strong troubleshooting and problem-solving abilities
• Experience working directly with customers
• Ability to work independently with minimal supervision
• Valid driver's license with acceptable driving record

Highly Preferred

• IDPH Licensed Private Sewage Disposal Installation Contractor
• IDPH Licensed Private Sewage Disposal Maintenance Provider
• IOWPA membership or certification
• Experience with Norweco, Delta EcoPods, Bio-Microbics, Hydro-Action, and similar systems
• Pump controls and electrical troubleshooting experience
• Hydro jetting and sewer diagnostics experience

Service Territory & Dispatch

• Allied Water Services serves customers throughout a broad service territory. Candidates from Kankakee County and surrounding communities are encouraged to apply, as are candidates from other areas within our service region.
• A company vehicle and dispatch-from-home schedule allow technicians to be strategically positioned throughout our territory to improve response times and operational efficiency. The ideal candidate should reside within a reasonable distance of our service area and be capable of responding to scheduled and emergency service calls when required.

Who We're Looking For:

• We are not looking for someone who simply replaces parts.
• We are seeking a professional with a proven track record of diagnosing problems, building customer trust, identifying appropriate repair opportunities, and producing results through maintenance, service, repair, and replacement work.
• The successful candidate will be capable of operating independently, managing their workload efficiently, and contributing to the continued growth of Allied Water Services.
• This is an opportunity to join a growing company where your experience, leadership, and production can directly influence your future earnings and career advancement.