Program Specialist - CPS

Program Specialist

We're hiring a Program Specialist to support our residential programs across Pennsylvania. In this role, you'll oversee the daily operations and compliance of community living arrangements (CLAs). You'll be responsible for ensuring that residential sites are well-maintained, records are accurate and up to date, and that staff are supported and working as a cohesive team to provide a healthy and safe environment for individuals served. This role includes both direct supervision and administrative oversight, with regular site visits and team collaboration.

Responsibilities

• Coordinate assessments in accordance with payer regulations
• Develop, coordinate, and review individual program plans with team members, families, residential providers, and stakeholders
• Coordinate training and development activities to help consumers maximize and maintain skills
• Develop and implement planned program activities
• Participate in Individual Support Plan (ISP) meetings and ensure compliance with goals and outcomes
• Ensure implementation of individual program plans and activities in compliance with waiver requirements
• Plan, organize, and supervise therapeutic activity services in facility and community settings
• Recommend operational procedures to the Operations Director for program improvement
• Interpret policies and procedures to staff and coordinate services with other professionals
• Supervise professional and non-professional staff through active supervision and performance reviews
• Initiate corrective disciplinary actions following reporting structures
• Assist in preparation of employee performance evaluations
• Identify staff training needs and recommend development opportunities
• Evaluate effectiveness of training and implement improved work methods
• Consult with ISP teams regarding therapeutic program development
• Participate in peer review processes
• Review staff reports and maintain administrative and clinical records
• Provide active supervision to CPS direct care staff and conduct regular staff meetings
• Ensure proper documentation of meetings with the Operations Director
• Assist with requisitions and oversee maintenance of supplies and equipment
• Review and approve employee timesheets and ensure accuracy of scheduled hours
• Compile, review, and approve units of service reporting with proper documentation and progress notes
• Act as a point person and certified investigator within the HCSIS system when applicable

Required Qualifications

• Master's Degree with one year of experience working with individuals with intellectual disabilities; OR
• Bachelor's Degree with two years of relevant experience; OR
• Associate's Degree or 60 credit hours with four years of relevant experience
• Experience working directly with persons with intellectual disabilities
• Computer skills including ability to learn electronic time and attendance systems
• Strong organizational, communication, and documentation skills
• Ability to exercise independent judgment and prioritize tasks effectively

Preferred Qualifications

• 2+ years of experience in direct provision and/or oversight of CPS services

Compensation & Benefits Full-time Employees:

• Paid vacation (increases with tenure)
• Separate sick leave that rolls over annually*
• Up to 10 paid holidays*
• Medical, dental, and vision insurance options
• DailyPay – access your earnings without waiting for payday*
• Training, development, and CEUs for licensure

All Employees:

• 401(k)
• Free licensure supervision
• Employee Assistance Program (EAP)
• Pet insurance
• Discounts on shopping, travel, entertainment & more through Perks @Clarvida
• Mileage reimbursement*
• Cell phone stipend*

(*Benefits may vary by location)