Knowledge Management (KM) Manager - GenAI Center of Excellence (COE)

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. Summary The Knowledge Management (KM) Manager – GenAI Center of Excellence (COE) will work in collaboration with the firm’s strategic initiatives. The Manager will be a member of the Knowledge department and will work across the firm’s practices to support knowledge management needs and initiatives, optimize technology and AI‑based solutions, and encourage a knowledge‑sharing culture. The Manager will sit in the GenAI Center of Excellence and will serve as a dedicated GenAI support resource for attorneys, with a focus on the Disputes vertical. The Manager will receive and fulfill attorney requests for GenAI‑assisted tasks that can typically be completed on a one‑off basis with minimal iteration, delivering usable, attorney‑ready outputs directly via email. Attorneys will submit requests without needing to use GenAI tools themselves; the Manager will select the appropriate tool, process the request, and return a polished result. Location This position is located in our New York office and offers a hybrid work schedule. Responsibilities Supports improved efficiency of matter‑specific teams through artificial intelligence‑based solutions, delivering professional, attorney‑ready outputs that require minimal or no further revision by the requesting attorney. Creating and maintaining Harvey Vaults to support matter‑specific and practice‑wide knowledge management needs Generating quick summaries of documents for attorney review Generating detailed summaries with key testimony extracted and highlighted Generating summaries organized by issue to support case strategy and analysis Generating video and audio transcripts using GenAI transcription tools Cross‑referencing depositions and documents to identify similarities, differences, and inconsistencies Matching testimony to claims in a complaint to support case assessment and preparation Listing all referenced individuals and organizations from source materials to build comprehensive reference guides Extracting timelines of facts from documents to assist with chronology development Drafts Center of Excellence updates, newsletters, and other communications Functions as an ambassador for the Center of Excellence to raise awareness, highlight the value of the offering program, increase engagement and use of the GenAI tools and information resources, including through training, and encourage a knowledge‑sharing culture Performs such other GenAI‑assisted tasks as requested by the Disputes and other practice groups that can be completed with minimal iteration to produce a usable output Maintains accurate contemporaneous time records and bills hours in accordance with firm guidelines and client billing requirements Performs such other duties as requested by the Knowledge department and the practice, including working beyond scheduled hours as necessary and occasional travel Desired Skills Familiarity with generative AI tools and platforms, including Harvey, is strongly preferred. Superior verbal and written communication skills and meticulous attention to detail are essential. Ability to assess attorney requests and select the most appropriate GenAI tool and approach for each task. Knowledge of the typical workflows and needs of attorneys in a litigation or disputes practice. Demonstrated ability to deliver polished, professional work product with minimal supervision. Demonstrated passion for technology, innovation, and process improvement. Comfort working independently to manage a queue of requests and prioritize tasks effectively. Minimum Education Juris Doctor (JD) required Certifications No specific certifications required. Relevant certifications in AI, legal technology, or project management are a plus. Minimum Years of Experience 2 years’ experience practicing law in a litigation or transactional practice in a law firm, preferably in a GenAI‑assisted support function connected to legal services. Essential Job Expectations Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner Provide timely, accurate, and quality work product Successfully meet deadlines, expectations, and perform work duties as required Foster positive work relationships Comply with all firm policies and practices Engage in both physical and sedentary activity, such as working at a computer for extended periods, participating in digital/virtual conference calls, and attending meetings as needed Ability to work under pressure and manage competing demands in a fast‑paced environment Perform all other duties, tasks or projects as assigned Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment Hybrid – Regular in‑office presence with some flexibility for work‑from‑home Remote / Work‑from‑home Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm’s discretion at any time. This job description does not change the at‑will nature of employment. Compensation The firm’s expected hiring range for this position is $171,668 – $227,465 per year depending on the candidate’s geographic market location. Benefits We offer a comprehensive package of benefits, including medical/dental/vision insurance and 401(k). Applicants who are not based in the jurisdiction in which this position is posted and who apply for this role are doing so voluntarily and are not eligible for relocation assistance. Any relocation benefits, if any, are provided only where a relocation is required at the firm’s direction and in accordance with applicable policy and law. Equal Opportunity Employer DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr Role, Inc.