Housing Program Manager

Housing Program Manager

Assist the Director of the Housing Department in providing the overall management and leadership of the Nooksack Indian Housing Authority Department. This will be to ensuring the Housing program provide quality services to their families and the community. Work collaboratively with the NIT Accounting Department in fulfilling rent and program reporting requirements and to reconcile rent accounts every month. This position will have complete delegation of authority of the Housing Department, in the absence of the Director. Requires weekend and occasional evening work.

Work collaboratively with the NIT Accounting Department in fulfilling rent and program reporting requirements and to reconcile rent accounts every month.

Major Tasks and Responsibilities:

1. Maintain complete confidentiality and honors the Privacy Act in all Housing Department related activities.
2. Assist the Director with monitoring and staying abreast of technological, legal and operational changes that affect the activities and work processes of the department; make recommendations for and develop and assist with carrying out improvements to the program to meet changing mission parameters and requirements.
3. Assist in the development of the department's strategic plan, goals, and develop and implement an attainable work plan to meet the established goals.
4. Ensure the vision, and management to the Housing department personnel.
5. Attend departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff.
6. Assist in recruiting, hiring, and providing appropriate training for Housing Department support staff.
7. Attend Director Meetings and Council meetings as requested.
8. Assist in designing the Housing Department policies, procedures and implement them with the consent of the Government Services/Departments and as approved by the Tribal Council.
9. Ensure client care from intake to discharge is delivered and provide direct care when required.
10. Regularly reviews all cases to ensure quality and adherence to local, state and federal guidelines or regulations.
11. Collaborate with staff to ensure the Tribe's representation at essential local, state and federal Housing Department program meet requirements in meetings and services.
12. Ensure staff members are cross trained to ensure services are available when needed.
13. Keep abreast of social service program trends and recommending change in service delivery to the Government Services Departments.
14. Proactively seek funding for the department and ensure all application and reporting requirements are submitted timely.
15. Maintain and ensure accuracy of the Housing Data System (HDS)
16. Update tenant accounts receivables and payables
17. Process tenant certifications to calculate monthly rent amounts
18. Update the HDS database for monthly activity including monthly charges, work order charges, charges, payments and late fees.
19. Process tenant monthly statements
20. Assist in preparation of required reporting for grants and tax credit projects
21. Collects payment receipts at NIT accounting department daily
22. Prepares monthly reports of account statuses to the Director monthly and to Tribal accounting for reconciliation and reporting purposes.
23. Assist Housing Case Managers with tenant ledger reports and other tenant account information gathering and understanding

Other Duties:

Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.

Preference:

• Indian Preference Policy applies to this and all positions with the Nooksack Indian Tribe.

Minimum Qualifications:

The following qualifications are required for the incumbent to have, in order to be considered for the position.

Required Education, Experience and Training for Position:

• Associates of Arts and Science degree from an Accredited College or University and Four (4) years' directly related work experience.
• OR
• 8 Years of directly related work experience
• Experience in Housing accounting or related field.

Required Skills/Knowledge/Abilities Position:

• The ability to make sound judgments; take initiative; be flexibility; and detail-oriented.
• Knowledge and experience in preparing and controlling budgets and other management type functions.
• Ability to work effectively and respectfully with the Nooksack Tribe's Community and Tribal Culture.
• Must possess good communication skills (writing, spelling, listening, and speaking).
• Must have follow-through and able to complete tasks or ensure tasks assigned are completed on time and within budget.
• Proficiency in computer applications (word, excel, database)
• Excellent interpersonal skills in the areas of creative problem-solving, conflict resolution, group planning and decision-making processes.
• Must be able to communicate and deal effectively with federal and local government agencies, builders, contractors, and other office staff and the Tribal community-at-large.
• Ability to identify funding opportunities that meet the Tribes' needs.
• Ability to prepare clear and concise written reports and maintain records and findings, documents, correspondence and related files and records.
• Ability to simultaneously manage multiple priorities.
• Ability to establish and maintain effective working relationships.
• Knowledge of local and state, federal housing resources

Conditions of Employment:

• Must pass alcohol/drug test at time of hire and throughout employment.
• Must pass criminal background check at time of hire and periodically thereafter.
• Must have and maintain throughout employment a valid Washington State Driver's License and meet the insurability requirements of the Tribe.

Licenses or Certifications:

• Must have and maintain throughout employment a valid Washington State Driver's License and meet the insurability requirements of the Tribe. (Must Provide Driving Abstract at time of hire).

Physical Requirements: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

• The standard work week is 8:30-5:00 Monday through Friday.
• While performing the duties of this job, the employee is regularly required to sit for long periods and frequently required to talk and hear.
• The employee is occasionally required to stand and walk.
• Frequent/constant sitting: on adjustable chair at desk or assigned work area. Ability to occasionally lift 1-20 lbs.: files, paperwork, supplies. Seldom required to lift up to 35 lbs.
• Occasionally required to push/pull using both arms/hands with required force of 5-20 lbs. to open doors/file drawers and filing documents.
• Frequently required to bend at waist/knees/neck to and from seated position while working at desk, filing and records handling.
• May kneel or crouch occasionally to retrieve items from floor level.
• The majority of the work will be in an office environment with little exposure to noise or outside weather conditions.
• Constant use of both hands/fingers and arms to reach/handle or grasp while keyboarding, using phone, calculator, copier, and other office equipment; writing instructions, filing and performing other administrative duties. Job requirements include forward and over shoulder reaching on a frequent basis.
• Keyboarding – frequently for long intervals throughout work shift depending on specific work requirements.
• Ability to use computers, reading fine print, visual requirements include hand/eye coordination and visual acuity in near/mid ranges.
• Ability to answer phones, communicate with clients, community members, outside agencies and, co-workers while giving and receiving instructions.
• The employee may occasionally lift and/or move up to 20 pounds.
• May have to walk/drive between office locations or to meetings under a variety of conditions

Desired Skills/Knowledge/Abilities Position:

The following qualifications are preferred/helpful for the incumbent who has these skills/knowledge or abilities for this position.

• 2 years of experience working with Native Americans or Native American organization preferred.
• 2 year of supervisory experience working with professionals in the field of responsibility.