Software Engineer

Job Description

This role is responsible for designing and building a concise, user friendly data visualization tool that integrates information from multiple quality and operational systems to improve complaint monitoring, identify trends, and support rapid response within a regulated environment. The individual will work autonomously to understand user needs across design quality, customer quality, service, and repair teams, manage and structure data from sources such as ECM, Polarion, etc, and translate that data into clear, actionable dashboards (e.g., Tableau or similar) that provide a high level view in one to two pages. They will collaborate with quality coordinators who pre review requests, communicate effectively with diverse stakeholders, and ensure the tool presents the right insights for specific audiences and scopes, ultimately enabling proactive decision making and faster issue resolution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

- Experience building out a reporting/visualization tool from scratch

- Experience gathering requirements/understanding user needs

- Experience in a regulated industry (MedTech preferred)