Systems Administrator

Job Description

Job Description

We are looking for a Systems Administrator to provide onsite technical support and infrastructure administration for a multi-site manufacturing organization in Valdosta, Georgia. This role combines hands-on end-user assistance with systems, network, and device support across plant operations, making it well suited for someone who can move comfortably between daily troubleshooting and longer-term improvement efforts. The position also serves as a key backup and leadership presence within IT, helping maintain continuity across facilities and supporting both routine operations and priority escalations.

Responsibilities:

• Deliver onsite IT support for users and operations across multiple manufacturing locations, ensuring timely resolution of hardware, software, and connectivity issues.

• Administer Windows-based systems and core services such as Active Directory, Microsoft Outlook, and Intune to maintain a stable and secure environment.

• Manage incoming support requests through the company ticketing process, prioritize urgent needs, and resolve a steady volume of daily incidents.

• Provide advanced troubleshooting for escalated technical problems affecting desktops, laptops, handheld scanners, printers, servers, and legacy production equipment.

• Support employee onboarding by preparing devices, configuring access, and confirming systems are ready for new hires.

• Assist with infrastructure and technology initiatives, including wireless improvements, remote site support, and other operational enhancement projects.

• Monitor and troubleshoot network components such as switches, routers, firewalls, and wireless systems across three plant locations.

• Maintain and support virtualized and physical server environments, including Hyper-V hosts and datacenter systems at multiple sites.

• Contribute to IT coverage outside standard business hours when needed, including occasional on-call and weekend support for plant operations.

• Help support technology changes related to organizational growth and acquired environments as systems and processes are brought into alignment.

• Proven experience in systems administration within a Windows environment, including support for Windows Server and Windows 10 endpoints.

• Hands-on knowledge of Active Directory, Microsoft Intune, and Hyper-V administration.

• Strong ability to diagnose and resolve network-related issues involving switches, firewalls, routers, and wireless infrastructure.

• Experience supporting a broad mix of end-user devices, including desktops, laptops, mobile scanners, and printers.

• Ability to manage both project-based work and high-volume day-to-day technical support in a fast-paced setting.

• Comfortable working fully onsite in Valdosta, Georgia and traveling between local facilities as needed.

• Experience in a manufacturing or plant-based environment is preferred, especially where uptime and operational responsiveness are critical.

• Strong communication and problem-solving skills with the ability to handle escalations and provide dependable support across varying schedules.