Manager, Customer Success Engineering
Gitlab
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role What You’ll Do - What You’ll Bring - About the team How GitLab will support you - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental leave - Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement.
Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer.
$140k - $160k
...provider of digital thread solutions for product lifecycle management (PLM) and engineering AI. As one of the fastest growing PLM companies, our AI... ..., high tech, and life sciences.Role OverviewAs a Customer Success Manager (CSM) at Aras, you will play a pivotal role in...SuggestedTemporary workFlexible hoursAras
Andover, MA2 days ago$114k - $205.7k
...market.Our people are the core of our success. At Strategy, you'll join a team of... ...Job DescriptionThe Role: As a Senior Customer Success Manager (CSM) at Strategy, you will serve as... ...enterprise customers and Strategy's engineering, product, and go-to-market teams. You...SuggestedWork at officeShift workStrategy
San Francisco, CA14 hours ago$102.3k - $159.85k
...DescriptionIt all started when engineer Fred Luddy wrote code that... ...business liaison between the customer and all cross functional teams... ...our Executive team, Product Management, Engineering, Sales, Training... ...the sale Build and maintain a success plan for each account tied to...SuggestedWork at officeImmediate startRemote workFlexible hoursServiceNow
San Diego, CA14 hours ago- ...and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was... ...investing in them to ensure success in their careers. With a commitment... ...a Client Success Program Manager to join our Data Center/AI...SuggestedFull timeRemote workWorldwideOverseasFlexible hours
AFL
Dallas, TX2 days ago $147k - $167k
Our Customer Success team is committed to helping customers maximize the value of Asana as both... ...time.As a Digital & Scaled CS Program Manager, you will be a hands-on, technically... ...Revenue Operations, Marketing, and Product Engineering, you will be the driving force behind...SuggestedWork at officeLocal areaWork from homeWorldwideAsana
Chicago, IL6 hours ago$113.67k - $144.75k
...retention, and growth of Stripe’s enterprise customers.Manage a book of customers to drive overall... ...and insights to Product Management, Engineering, Support, Marketing, and Sales on the... ...opportunities to ensure customers are successful.Who you areMinimum requirementsMust...Remote workStripe
Chicago, IL5 days ago$104.7k - $167.5k
...detecting diseases earlier, managing routine infections, and combatting... ...000 colleagues partner with customers to turn scientific... ...of all of us—from design and engineering to the manufacturing and marketing... ...capital.Inspire Customer Success Across Lab AutomationCreates...Daily paidFull timeContract workTemporary workWork at officeRemote workWorldwideFlexible hoursBD, Becton and Dickinson
Trenton, NJ14 hours ago- ...build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.It’s how... ...world.Job SummaryAs a Senior Technical Success Manager, you will be the strategic heartbeat for... ...a blocker into an enabler, guiding engineering leaders through complex DevSecOps transformations...Full timeWork at officeWork from homeFlexible hours
Snyk
Boston, MA2 days ago $10 per hour
...points in moving physical goods across the globe. We’re an 80‑person team (~50 in engineering), located across North and South America. The Role We’re hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform...Remote workFlexible hours$140k - $170k
...share a passion for driving the future of cyber risk management. Position Overview The Customer Success / Carrier Relationship Manager will own strategic... ...including underwriting, actuarial, claims, engineering, and distribution teams, ensuring seamless communication...Full timeLocal areaRemote workFlexible hours$110k - $125k
...2 October 2026 Department: Customer Location: Boston, MA Compensation... ...and launching more successful products. The Customer Success... ...a Senior Customer Success Manager who is passionate about delivering... ...professional services, and engineering to deliver customer-centric...Temporary workImmediate startRemote workHome officeFlexible hours$150k - $200k
...standard in modern card platform management. As an all-in-one card... ...through our core values of customer obsession, executional excellence... ...business runs on; their success is ours. You’ll own the full... ...support across Sales, Product, Engineering, Legal, Compliance,...Work at officeLocal areaHome officeFlexible hours$85k - $110k
...enough to have real momentum, customers, and resources. Small enough... ...This role combines customer success with commercial account ownership... ...Sales, Support, Product and Engineering, you’ll also turn customer... ...and automation thoughtfully to manage your portfolio, with personal...Remote workFlexible hoursNight shift$300k
As a Founding, Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors... ...Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered...For contractorsHome office- ...Customer Success Manager If you are insatiably curious about industrial customer engineering use cases; enjoy acting as the conduit between customer use case discovery and rapid product feature building; have owned complex AI deployments for enterprise customers; and...Work at officeRemote workRelocation package
- ...latest Whatnot updates on our news and engineering blogs and join us as we enable anyone... ...together through commerce. Role Our Customer Success team is responsible for driving... ...are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity...Work at officeLocal areaImmediate startRemote workWork from homeHome office
$75k - $100k
...non-partisan company and we work with customers of all political stripes. We help companies... ...Prompt.io™ is looking for a Customer Success Manager to build strong customer relationships... ...with Sales, Support, Product, and Engineering to advocate for customer needs and deliver...Remote workFlexible hours$350 per month
...Columbus (Hybrid), or Remote (US) The Technical Technical Customer Success Manager is a perfect role for someone who is technical enough to... ...a fast-moving startup. You'll be on calls with enterprise engineering and docs teams every week, you'll own a book of accounts...Remote workWork from homeHome officeReadMe
United States5 days ago- ...intersection of financial infrastructure, complex engineering, and product experience. About the... ...clients and work with our Client Success lead to automate that work away. As mid... ...in client success or technical account management, owning named enterprise accounts at an...Full timeLive inWork at officeWork from homeMonday to ThursdayShift work
The Fun Group, Inc.
Singapore22 days ago - ...Description The Customer Success Manager (CSM) manages a portfolio of strategic customers across the United States, ensuring they achieve measurable... ...growth, and renewal—working closely with Sales, Product, Engineering, Customer Operations, and Support. Key Responsibilities...Full timeRemote work
Webbing
Remotea month ago - ...actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing... ...opt-out removals, helping customers reduce risks associated with... ...DeleteMe acts as a scalable, managed defense layer for your most... ...As an Enterprise Customer Success Manager, you will own and shape...Full timeContract workRemote workWork from home
DeleteMe
Remote29 days ago $160k - $200k
...About Rise8 Rise8 builds custom, secure software for government organizations, measuring success by impact: lives saved, time... ...across product, design, and engineering to drive continuous delivery... ...searching for a Customer Success Manager who has a passion for working...Full timeContract workPart timeHome officeFlexible hoursShift work- ...position focuses on championing customer centric solutions and... .... You will work closely with engineering, operations, sales and support... ...customer experiences by proactively managing and growing customer... ...years of experience in Customer Success /Customer-Facing analytics /...Full timeTemporary workImmediate startRemote workWorldwideFlexible hours
$500 per month
As Manager, Customer Success - Cyber, you’ll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity,... ...Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products...Contract workWork at officeHome officeRelocation packageFlexible hours- ...where users, creators and enterprises manage their value with ownership and freedom.... ...closely with Business Development, Solutions Engineering, Product, Legal and Support, covering... ...in a similar account management or customer success role, ideally in B2B SaaS or enterprise...Price workWork from homeFlexible hours
$85.6k - $107k
...The hiring organization is seeking a Manager, Customer Support to join its remote-first customer support team in the United... ...manager serves as a cross-functional partner across engineering, sales, and customer success, sharing customer insights, driving operational...Full timeFor contractorsLocal areaRemote workHome officeFlexible hoursSwooped
New York, NY4 days ago- ...initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and... ...profitable and growing. We are hiring a Customer Success - Team Manager. To support Canonical's growth, we are expanding...Work at officeLocal areaRemote workWork from homeWorldwideFlexible hours
Canonical
Chicago, ILa month ago - ...series data to reduce the cost of quality management and enable predictive maintenance at... ...data to aid quality, manufacturing, engineering and after-sales organizations. Viaduct... ...Who You Are We are searching for a Customer Success Engagement Director with experience in...Full timeRemote workWork from home
Viaduct LLC
United States2 days ago - ...outages, prevent wildfires, and manage their assets effectively. You... ..., and hardworking team of engineers and product managers building... ...the technology that helps our customers prevent outages, forced... ...is seeking a Head of Customer Success with deep roots in the utility...Full time
- The Director of Customer Success owns the strategy, relationship health, retention, and growth... ...Director leads one Customer Success Manager and personally drives client strategy,... ...ability to work closely with Product, Engineering, IT, and operational teams in a healthcare...Full timeTemporary work
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