Automotive Service Advisor - Subaru

Automotive Service Advisor – SubaruPay: Competitive Salary + CommissionFREE Employee Health Insurance | High-Volume Service Department | Salary + Commission | Career Growth | Family-Owned Since 1933We are seeking an experienced Automotive Service Advisor to join our growing Subaru service team. This is an excellent opportunity for a customer-focused professional looking to build a rewarding career in a fast-paced dealership environment.As part of Modern Automotive Network, a 4th-generation family-owned company serving customers since 1933, we believe our employees are the foundation of our success. For more than 90 years, Modern has built its reputation on integrity, innovation, customer service, and investing in its people. Unlike large corporate dealer groups, our leadership remains hands-on and committed to helping employees grow both professionally and financially.If you are motivated by customer satisfaction, earning potential, and career advancement, we want to hear from you.Position SummaryThe Automotive Service Advisor serves as the primary point of contact between customers and the service department. The ideal candidate will excel at building relationships, communicating repair recommendations, and ensuring every customer receives an exceptional ownership experience.This position offers strong earning potential through a salary plus commission compensation structure in a busy service department.ResponsibilitiesGreet customers in a timely, friendly, and professional mannerAdvise customers on vehicle maintenance and repair recommendationsEducate customers on Subaru manufacturer-recommended servicesPrepare complete and accurate repair estimates for labor and partsSchedule service appointments and manage repair ordersCommunicate vehicle status updates throughout the repair processHandle incoming phone calls and customer inquiriesCoordinate repairs with technicians and parts personnelMaintain high levels of customer satisfaction and retentionFollow up with customers as needed to ensure a positive experienceRequirements2+ years of Automotive Service Advisor experience preferredDealership experience preferredSubaru experience is a plusExceptional customer service skillsStrong organizational and follow-up abilitiesExcellent written and verbal communication skillsAbility to multitask in a fast-paced environmentProfessional appearance and positive attitudeValid driver's license requiredCompensationSalary + CommissionCompensation is based on:Automotive Service Advisor experienceCustomer satisfaction performanceService sales performanceOverall productivity and department successJob Type: Full-timeWhy Advisors Choose Modern Automotive NetworkHigh-volume service departmentEstablished customer baseStrong earning potentialFamily-oriented cultureLong-term career growth opportunitiesSupportive leadership teamStable, privately owned company with over 90 years of successEqual Opportunity EmployerModern Automotive Network is an Equal Opportunity Employer and Drug-Free Workplace. We are committed to creating an inclusive workplace where employees can build long-term, successful careers.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.