Lead Automotive Technician - Diagnostics & Customer Care

Position Summary A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle. Duties & Responsibilities Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems. Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician). Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis. Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. Assist fellow technicians/mechanics in performing technical activities. Keep store management aware of mechanical repair problems as they occur. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Knowledge, Skills, and Abilities This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role: A High School Diploma or GED 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience. 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance) Section 609 certification required State Inspection license if applicable High level of motivation, energy and a customer-focused attitude. Must have a valid driver's license. Successful completion of pre-employment background check Availability to work days, nights, holidays, and weekends as needed Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Medical, dental, and vision benefits Life insurance Short Term Disability 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $21.00 to $35.00 flat rate based on experience Up to 32 labor hours guaranteed per week Company funded ASE certifications All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. California Privacy Notice at Collection for Employees and Applicants The Company will make all employment decisions regarding employees and applicants for employment without discrimination or harassment based on race, color, religion, gender, national origin, sexual orientation, age, disability, pregnancy, marital status, veteran status, alienage or citizenship status, creed, genetic predisposition or carrier status, status as a victim of domestic violence, or any other category protected by federal, state, or local law. The Company will discontinue the use of any recruiting agency or sources which engages in direct or indirect discriminatory practices. EEO is the Law ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr