Collection Agency Compliance Manager

The Role (Why You Might Care) We’re hiring a Compliance Manager to help build and scale compliance for a fully licensed, AI-native collections agency operating at national scale. This role is for someone who wants more than policy maintenance. You’ll work hands-on with AI-powered compliance tools, automated monitoring, and data-driven workflows , helping embed compliance directly into how the business and technology operate. You’ll own the Compliance Management System and Third-Party Risk Management program, partnering closely with Legal, Product, Operations, and Client Success in a fast-growing, high-expectation environment. What You’ll Actually Do Own and evolve the Compliance Management System, including monitoring, issue tracking, escalation, and reporting Lead Third-Party Risk Management: vendor due diligence, risk assessments, ongoing monitoring, and documentation Embed compliance into AI-driven workflows and automation, not just manual reviews Maintain audit-ready policies, SOPs, licenses, vendor files, and documentation Manage licenses, renewals, audits, certifications, and regulatory deadlines Monitor federal and state regulatory changes and assess business impact Support internal and external audits (client, regulatory, partner) Provide clear, practical compliance guidance and training across teams What We’re Looking For RMAI CCCP certification (or equivalent) and ability to maintain required state collections licenses 7–10+ years of compliance experience in collections, financial services, fintech, or regulated services Strong working knowledge of FDCPA, CFPB guidance, and state collections laws Tech-savvy and fast-learning —comfortable with compliance platforms, dashboards, and automation tools Hands-on experience running TPRM programs and managing third-party risk Ability to stay calm, thoughtful, and effective under pressure Strong organizational, analytical, and communication skills Comfortable operating in a fast-moving, high-ownership environment About Kompato AI Kompato AI is the first and only fully licensed, AI-native collections agency , built to outperform traditional agencies while raising the standard for compliance and consumer trust. We’re backed by $100M from Sequoia Capital and other top-tier investors and are part of a leading global AI group serving major financial institutions. Compliance is treated as a core product capability, not a checkbox. How We Operate Extreme Ownership – We act like founders and own outcomes Insight-Driven – We challenge convention and act on what’s true Mindfulness – We stay composed and intentional under pressure Audacity – We aim high, execute fast, and take social impact seriously Why This Role Is Different You’ll help shape what modern, AI-driven compliance looks like in a regulated industry—and do it in a company where compliance has real influence on how technology and operations are built. #J-18808-Ljbffr