Safety Manager

Fleet & Safety Manager

Salary Range: $80,000–$100,000 annually Travel: Approximately 40–50%

About Service Minds

Service Minds is a growing home services organization operating trusted brands across the HVAC, plumbing, and electrical skilled trades, including Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour Air Conditioning & Heating.

Our teams serve customers across multiple markets and locations, supported by a large field-based workforce of service technicians, installers, and operational professionals.

Our mission is Changing Lives Through the Skilled Trades. As we continue to grow, we are focused on building scalable programs and processes that support our employees, strengthen our operations, and create a safe working environment across our organization.

About the Role

Service Minds is seeking an experienced Fleet & Safety Manager to lead the development and continued growth of our fleet and workplace safety programs.

This individual will be responsible for developing programs, establishing processes, creating training, analyzing safety and fleet data, and partnering directly with operational leaders to drive measurable improvements.

This is a highly hands-on, field-facing role. The Fleet & Safety Manager must be equally comfortable analyzing data and preparing leadership reports as they are visiting branches and jobsites, conducting safety observations, delivering training, and working directly with employees and managers.

Safety Program Development & Leadership

• Develop, implement, and continuously improve company-wide workplace and fleet safety programs.
• Establish scalable safety standards, policies, procedures, and processes across multiple locations.
• Evaluate current safety practices and identify opportunities to strengthen programs, controls, training, and accountability.
• Partner with Operations and branch leadership to reinforce safety expectations and drive consistent execution.
• Maintain a visible presence across branches, field operations, warehouses, vehicles, and jobsites.
• Conduct safety inspections and observations and ensure identified corrective actions are addressed.
• Identify opportunities to reduce employee injuries, vehicle accidents, property damage, and other preventable losses.

Safety Training & PPE Programs

• Develop, coordinate, and deliver ongoing employee and manager safety training.
• Develop and maintain a structured Personal Protective Equipment (PPE) training and compliance program.
• Create training programs covering defensive driving, distracted driving, vehicle accident procedures, ladder safety, electrical awareness, heat illness prevention, slips/trips/falls, lifting, incident reporting, and other field-safety topics.
• Develop toolbox talks, safety communications, campaigns, and recurring safety initiatives.
• Coordinate new-hire safety and driver-safety training.
• Develop remedial training following vehicle accidents, injuries, unsafe driving events, near misses, or identified safety concerns.
• Track training completion and partner with Operations to address outstanding requirements.
• Use accident, injury, telematics, inspection, and other safety data to identify future training needs.

Fleet Safety & Driver Risk

• Lead and continuously improve the Company's Fleet Safety Program.
• Establish and reinforce standards for safe vehicle operation and driver behavior.
• Monitor vehicle accident frequency, severity, preventability, and recurring trends.
• Monitor MVR and driver-eligibility processes and ensure appropriate escalation of identified risks.
• Review telematics, GPS, dash-camera, and other driver-performance information.
• Analyze trends involving speeding, harsh braking, rapid acceleration, seatbelt use, distracted driving, and other driver behaviors.
• Identify high-risk drivers, recurring behaviors, branches, or markets requiring additional intervention.
• Coordinate defensive-driving and remedial driver training.
• Conduct field observations and ride-alongs as appropriate.
• Monitor fleet-safety controls related to authorized drivers, vehicle assignments, inspections, required documentation, accident reporting, and other safety-related requirements.
• Partner with Fleet, Operations, HR, and other stakeholders to address identified gaps.

Data, Analytics & Reporting

• Develop and maintain accurate, timely, and actionable fleet and workplace safety reporting.
• Create recurring reports, dashboards, and metrics for Operations and Company leadership.
• Track and analyze fleet accidents, preventable accidents, driver-safety events, employee injuries, OSHA recordables, lost-time incidents, training completion, safety inspections, and corrective actions.
• Analyze performance by branch, region, driver, trade, accident type, injury type, and other relevant categories.
• Identify recurring trends, emerging risks, and areas requiring additional attention.
• Ensure reported information is accurate and supported by appropriate documentation.
• Translate safety and fleet data into clear findings, recommendations, and action plans.
• Use data to recommend additional training, field intervention, operational changes, or increased accountability.
• Track corrective actions and evaluate whether implemented changes result in sustained improvement.
• Present safety trends, findings, and recommendations to operational and Company leadership.

Incident & Accident Investigation

• Lead or participate in investigations involving vehicle accidents, employee injuries, near misses, property damage, and significant safety events.
• Ensure incidents are reported, documented, and investigated in a timely manner.
• Review driver and employee statements, photographs, police reports, telematics, dash-camera footage, witness information, and other available evidence.
• Conduct root-cause analysis and identify contributing factors.
• Conduct or facilitate vehicle accident preventability determinations.
• Develop or recommend appropriate corrective actions and track them through completion.
• Identify recurring incident types and develop targeted prevention strategies.
• Partner with Operations, HR, Legal, insurance partners, and other stakeholders as appropriate.

OSHA & Safety Compliance

• Manage day-to-day OSHA recordkeeping and workplace-safety requirements.
• Maintain accurate OSHA 300, 300A, and 301 records.
• Manage applicable OSHA reporting, posting, and electronic submission requirements.
• Review workplace incidents for OSHA recordability.
• Maintain appropriate safety, training, inspection, and incident documentation.
• Support OSHA inquiries, inspections, and information requests.
• Stay current on applicable workplace-safety requirements.
• Partner with HR, Legal, and Operations on significant safety or regulatory matters.

What We're Looking For

The ideal candidate brings experience developing, implementing, and continuously improving safety and fleet programs within a large, multi-location organization. This individual should be comfortable building structure in a growing environment, using data to identify trends and opportunities, and partnering directly with field and operational leaders to drive measurable improvements.

Qualifications

• Experience leading fleet safety, workplace safety, EHS, risk management, or a related function within a large, multi-location organization.
• Demonstrated experience developing, implementing, and improving safety programs, policies, procedures, and operational processes.
• Strong experience with data analysis, reporting, dashboards, metrics, and trend identification related to safety, fleet, or operational performance.
• Ability to translate operational and safety data into clear findings, recommendations, and action plans for leadership.
• Experience developing and delivering employee and manager safety training, including PPE and field-safety programs.
• Experience supporting a field-based workforce; experience within skilled trades, home services, construction, utilities, facilities services, or a similar operational environment is strongly preferred.
• Working knowledge of OSHA recordkeeping and workplace-safety requirements.
• Experience with fleet safety programs, including MVRs, driver eligibility, accident prevention, telematics, driver-performance monitoring, and fleet-safety reporting.
• Experience conducting incident investigations, root-cause analysis, and corrective-action follow-up.
• Strong analytical, organizational, written, and verbal communication skills.
• Ability to work effectively across Operations, HR, Fleet, and senior leadership.
• Ability to work independently, establish priorities, and manage multiple initiatives in a growing organization.
• Strong hands-on approach with the ability and willingness to work directly with employees and leaders in field environments.
• Ability to travel approximately 40–50% to Company branches, operating markets, and field locations.

What We Offer

At Service Minds, we