Internet Sales/ BDC

Job Opportunity At Toyota South Atlanta

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Why Toyota South Atlanta?

Ready to start a career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands on training and dedication from our leadership team. Our team focuses on customer needs & the newest technology -- not prices. We are one of the top selling Toyota dealerships in the Southeast & our truck department is growing quickly. We offer a very clear path for growth within our organization, with defined & attainable goals every step of the way. Our employees work together towards a common goal to offer the best service in the industry.

Being a 4-time consecutive winner of the leading dealership Consumer Choice Award, we uphold all our employees to a steadfast level of customer service and are willing to invest in your career to get you where you want to be.

We Offer:

• Work/life balance
• Work with the latest technology
• 401(k)
• Paid vacation
• Health, dental, vision insurance
• Life insurance
• Disability insurance
• Employee purchase and service discounts
• Discounts on Verizon and Sprint wireless

Responsibilities:

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications:

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen