Mobile General Skilled Technician - Rochester, NH

Mobile General Skilled Technician

Join BGIS as a Mobile General Skilled Technician in Rochester, NH! BGIS is a top-tier provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services, and capital planning. Our innovative solutions, backed by efficient systems, processes, and people, help us create and optimize spaces that work for our clients and offer exciting career opportunities for our team members.

Compensation & Benefits:

• Hourly Rate: $30 - $34 per hour
• Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
• Paid Holidays: 7 annually (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
• 401(k) Match: 5% employer contribution
• BGIS Kickoff Tech Program Choose One:
• $3,500 cash bonus - (four equal payments will be made each quarter)
• 40 additional hours of floating holidays
• $1,250 technical training reimbursement
• Additional Perks
• Company Vehicle: Take-home option available
• Tech Tools: Company-issued cellphone and tablet
• Annual Boot Voucher: Stay equipped with the right gear
• Comprehensive Benefits: Health, life, and disability coverage
• Corporate Discounts: Exclusive perks through ADP
• Career Development: Ongoing technical training and certifications
• Growth Opportunities: Clear paths for advancement and relocation

Responsibilities:

As a Mobile General Skilled Technician, you'll be the go-to expert for maintaining business properties, ensuring they stay in top condition and helping clients avoid costly repairs. Operating from a fully equipped service vehicle, you'll handle general repairs, small service projects, and deliver inspection and maintenance programs. Your tasks will include troubleshooting, diagnosing, and repairing various appliances, equipment, and building elements (walls, windows, doors, etc.). You'll also support our trade-specific technicians with minor HVAC and plumbing services.

Client Service Focus

• Maintain positive and professional working relationships with internal and external clients.
• Respond to customer requests for service.
• Assist in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Drive and operate company vehicle with GPS tracking system for business use in a cautious manner demonstrating compliance with BGIS Fleet policy for personal, client, and general public safety.
• Contribute to the completion of other key initiatives as assigned.

Maintenance Activities

• Perform preventative and corrective maintenance activities at various facilities, requiring driving of vehicle to different sites.
• Complete work in accordance to established processes and practices.
• Comply with all internal and external requirements including but not limited to environmental, health, safety, and fire protection.
• Provide observations about facility and systems conditions and deficiencies and provides recommendations for enhancement and repair.
• Maintain, troubleshoot, and repair building systems.
• Responds to routine and on demand service requests and perform preventative and corrective maintenance on facility systems (i.e. patch & paint walls, hand paintings, repair doors, replace light ballasts, etc.).
• Record resolution data within service maintenance management database. Ensures work completed meets quality and contract response requirements.
• Receive, track, monitor and report status of maintenance and repair work within service maintenance management database. Initiate documents to authorize or obtain formal approval of work required.
• Assist in the implementation of preventative maintenance (PM) program. Ensure that deficiencies are identified, recorded, and escalated, and that related documentations are maintained.
• Participate in facility related projects.
• Maintain all assigned tools and arrange for repair and replacement as required.
• Submit all expenditures on a timely basis.