Associate Account Manager
$77.5kExpedia Group
Associate Account Manager - San FranciscoThe Associate Account Manager's primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group's fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.In this role, you will:Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)Ensure that partner hotels' products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversionSecure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needsSecure deals and promotions to support the brands' merchandising and marketing effortsContinuously promote and develop hotel partners' high engagement with Expedia Group's full suite of:Unique market insights (partner reports, competitive data, key performance drivers)In-house revenue management tools (Rev+)Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)Specialized brands (e.g. Hotwire, Media Solutions) potential opportunitiesSelf-service tools (Expedia Partner Central)Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)Guide and support Hotel Partners to deliver the best traveler experiencePromote self-serviceConduct regular self-learning to improve skillsTravel for partner visits 0-20% of the timeExperience and Qualifications:0-2 years of experience in account management, partner/client success, consultative sales, or related fieldProficient in English language skillsPassionate about travelWork independently and collaboratively with a diverse teamPossess a strong appetite for innovative technology, a fast-changing business environment, and data-driven decision-makingPrioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by TPM leadership teamContinue to follow up when facing testing situationsPresent ideas and directives clearly and persuasively, both written and verballyDemonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needsProactively and consistently demonstrate the unique value proposition of partnering with Expedia GroupPossess a growth mindset, consistently using feedback to improve in roleRelationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative styleDrive for resultsThe total cash range (inclusive of base salary and variable incentive target) for this position in San Francisco is $77,500.00 to $108,500.00. Employees in this role have the potential to increase their pay up to $124,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
$32 - $43 per hour
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