Residential Services Director

Job Description

Job Description

Summary

This position is primarily responsible for administrative oversight of daily operations and clinical services; and maintaining compliance to OASAS regulations and all internal policies, procedures, and protocols. The Director is responsible for overseeing a provisional housing program and developing program activities and services for a 51 bed residential drug rehabilitation facility. This position reports to the Clinical Director, directly supervises the Assistant Director and supports staff.

Essential duties and Responsibilities: 

Core duties and responsibilities include the following. Other duties may be assigned.

• Ensures compliance with OASAS regulations and program policies directly related to program operations and record management.
• Responsible and participates with the transition from OASAS 819 to 820 programming.
• Implement and assure compliance with all clinical policies, procedures, and protocols.
• Oversight of Elmcor’s Provisional Housing Program
• Coordinate with Medical Team (i.e. – physician, psychiatric nurse practitioner, nurse, Health Coordinator) to ensure appropriate medical/mental health care for participants, including medically assisted treatment.
• Implements, monitors, and provides oversight of all aspects related to the delivery of residential substance abuse services. 
• Provide oversight of clinical team regarding clinical records management (i.e. – treatment plans, counseling and group sessions, admissions, and discharges).
• Assure staff maintains accurate and confidential clinical records that comply with OASAS standards and internal policies.
• Conduct regular clinical and administrative meetings with staff. 
• Participate in treatment team, case reviews, and other meetings.
• Provide crisis intervention services.
• Take a leadership role for referrals and admissions for new residents.
• Responsible for building and maintaining collaborative relationships with external organizations such as referral agencies, mental health organizations, and the legal system (parole, criminal & family court, probation, etc.). 
• Supervision of HRA STARS reporting and ensuring accuracy and timeliness; Responsible for monthly HRA STARS attestations.
• Coordinate with the fiscal department regarding fees and services.
• Coordinate with the Comprehensive Operation Program to ensure soft transfers to aftercare.
• Oversee the daily operations of the residential facility
• Participate on the Quality Assurance Team conducting utilization reviews, incident management and reviews.
• Manage participant data, statistics and tracking for quality improvement and monthly reporting. 
• Assure that monthly statistics are submitted monthly to OASAS CDS and other required reporting bodies.
• Meet with the Clinical Directors regarding operations and program management.
• Coordinates staff scheduling, ensuring adequate staff coverage.
• Manage residential department budget (i.e. – activities, supplies, building maintenance).
• Participates in leadership team meetings, case conferences, interdepartmental meetings, and staff development trainings.
• Assists with organizing and implementing agency wide events.
• Participate in fundraising activities.
• Represent Elmcor at community events and public forums.
• Other relevant duties as assigned by Clinical Directors.
• May be required to work evenings and weekends.

Supervisory Responsibilities:

• Supervise the assistant director, health coordinator/ nurse, and the house operations team.
• Oversight of all Clinical and Support staff.
• Provides and implements formal orientation plan to newly hired staff.
• Responsible for the overall direction, coordination and evaluation of the department. 
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work, appraising performance; progressive discipline; addressing grievances and resolving conflict.
• Provide ongoing trainings for clinical staff 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

Education and/or Experience:

• Master’s degree in social services or related clinical field or;
• BS/BA Degree from an accredited college with a major in counseling, psychology, social work or a human services related discipline and 2 years’ supervisory experience working with applicable populations who have substance abuse/ co-occurring disorders or;
• CASAC and 2-3 years’ supervisory experience working with applicable populations who have substance abuse /co-occurring disorders.
• Must have computer skills.
• Must successfully complete a criminal background check, obtain clearance from the Office of Children and Family Services and be drug free. 

BENEFITS: 

20 Vacation days Annually

13 Sick Days 

Floating Holiday 1 annually 

401K retirement plan with 3% match after 90 days of employment

Medical Benefits after 30 days of employment with Cigna 

Dental/Vision eligible after 90 days of employment 

Access to Gym/Weight Room 

Access to Boxing Ring 

Short Term Disability

Life, Accidental Insurance available through Aflac